
Big Star Cadillac
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Great Service, Benito was always very helpful and professional. Dealership was clean and everyone was friendly . professional. Dealership was clean and everyone was friendly . More
Service department was fine. Sales dept and dealership was terrible. Salesman misled us and now we have a vehicle that was not what we requested. When we attempted to address thi Sales dept and dealership was terrible. Salesman misled us and now we have a vehicle that was not what we requested. When we attempted to address this issue we were basically blown off. Sell your customer what they requested or don’t complete the sale. Since vehicle was delivered to our home days later we didn’t realize it wasn’t what we asked for. When we contacted manager at dealership, we are sorry was all we got. We have informed our family and friends and everyone else we know about this bait and switch. Cadillac should be embarrassed. More
Best service ever Always got good customer service. Cars are always well taken care of Cars are always well taken care of More
My cadi lady is the best! The customer service is always so friendly and helpful! The customer service is always so friendly and helpful! More
David is a wonderful sales person ! He made the whole experience very easy and enjoyable. He worked within the perimeters needed. Thank you He made the whole experience very easy and enjoyable. He worked within the perimeters needed. Thank you More
Excellent Service! This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experie This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experience with purchasing a new vehicle. Mr. Jackson was very knowledgeable of his product, very attentive of our needs, and on top of making our car experience a smooth transaction. He kept us informed of every step of the process. I will recommend to my anyone, plus my family and friends if their in the market to purchase a new Cadillac please visit Big Star in Friendswood, TX near Baybrook Mall. Look for Mr. Jackson. Thank you so much Mr. Jackson. We love our Cadillac LYRIQ Luxury 3. More
Jose made the process getting my oil changed easy and smooth. Great customer service and very knowledgeable. smooth. Great customer service and very knowledgeable. More
When I first arrived there was no one to help me. Waited a few minutes then stopped one of the sales people. About that time the receptionist arrived. From that point on, things went well. Just not a Waited a few minutes then stopped one of the sales people. About that time the receptionist arrived. From that point on, things went well. Just not a good first impression. More
Above and beyond as they always do! Love this dealership. Bobby was an outstanding help Love this dealership. Bobby was an outstanding help More
Both answered all my questions and helped me in finding the right vehicle for my needs. the right vehicle for my needs. More