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Big Star Cadillac
Friendswood, TX
3,043 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,043 reviews
January 05, 2025
I love the car I bought, yet I felt rushed and didn’t receive complete information about the car’s equipment, options or features. I don’t quite understand how everything works. I regret not asking for receive complete information about the car’s equipment, options or features. I don’t quite understand how everything works. I regret not asking for more detail especially since I wasn’t provided any paperwork. More
by bettybuckaroo
Verified Customer
January 04, 2025
Great Service, Benito was always very helpful and professional. Dealership was clean and everyone was friendly . professional. Dealership was clean and everyone was friendly . More
by IDEMADOUG
Employees Worked With
January 04, 2025
Service department was fine. Sales dept and dealership was terrible. Salesman misled us and now we have a vehicle that was not what we requested. When we attempted to address thi Sales dept and dealership was terrible. Salesman misled us and now we have a vehicle that was not what we requested. When we attempted to address this issue we were basically blown off. Sell your customer what they requested or don’t complete the sale. Since vehicle was delivered to our home days later we didn’t realize it wasn’t what we asked for. When we contacted manager at dealership, we are sorry was all we got. We have informed our family and friends and everyone else we know about this bait and switch. Cadillac should be embarrassed. More
by foodawg1
Employees Worked With
January 03, 2025
Best service ever Always got good customer service. Cars are always well taken care of Cars are always well taken care of More
by TYRONE.GLASPIE
Employees Worked With
January 03, 2025
My cadi lady is the best! The customer service is always so friendly and helpful! The customer service is always so friendly and helpful! More
by AMY.BALLI
January 03, 2025
Above and beyond as they always do! Love this dealership. Bobby was an outstanding help Love this dealership. Bobby was an outstanding help More
by team5
Employees Worked With
January 03, 2025
Both answered all my questions and helped me in finding the right vehicle for my needs. the right vehicle for my needs. More
by georgerobertson_98
January 03, 2025
Excellent Service! This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experie This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experience with purchasing a new vehicle. Mr. Jackson was very knowledgeable of his product, very attentive of our needs, and on top of making our car experience a smooth transaction. He kept us informed of every step of the process. I will recommend to my anyone, plus my family and friends if their in the market to purchase a new Cadillac please visit Big Star in Friendswood, TX near Baybrook Mall. Look for Mr. Jackson. Thank you so much Mr. Jackson. We love our Cadillac LYRIQ Luxury 3. More
by jwigg48@yahoo.com
January 03, 2025
Jose made the process getting my oil changed easy and smooth. Great customer service and very knowledgeable. smooth. Great customer service and very knowledgeable. More
by Kevin Bordelon
Employees Worked With
January 03, 2025
When I first arrived there was no one to help me. Waited a few minutes then stopped one of the sales people. About that time the receptionist arrived. From that point on, things went well. Just not a Waited a few minutes then stopped one of the sales people. About that time the receptionist arrived. From that point on, things went well. Just not a good first impression. More
by RETIREDCHICK01
