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Big Star Cadillac
Friendswood, TX
2,986 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,986 reviews
March 29, 2025
While my overall dealership experience wasn't bad but the interaction I had with the salesman Fred M was the worst. Mr. Fred was not engaged, not informative and showed no initiative to help. To some it up i interaction I had with the salesman Fred M was the worst. Mr. Fred was not engaged, not informative and showed no initiative to help. To some it up it felt more like a "buy here pay here" interaction. As of the date of this writing Mr. Fred has not even done a follow up call More
by JLOV1
Verified Customer
March 28, 2025
Easy to work with unlike some of the other Cadillac dealers in town. Would definitely come back. dealers in town. Would definitely come back. More
by NickP
Employees Worked With
March 28, 2025
Bobby always takes such good care of my vehicle. Excellent knowledge and service! Thanks Big Star Excellent knowledge and service! Thanks Big Star More
by Donna
Employees Worked With
March 25, 2025
Professional service all of the time Pleasant atmosphere while waiting Friendly service by all Thanks atmosphere while waiting Friendly service by all Thanks More
by MIKEUBRBAN
Employees Worked With
March 24, 2025
George Castillo made my experience buying my car painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! painless. That has never happened in my life. I will buy all my cars from Big Star and George from now on. Amazing customer service!! More
by Barbkay
March 24, 2025
Always have top notch service. I recommend Big Star and Bobby to anyone who asks. I recommend Big Star and Bobby to anyone who asks. More
by PAPOLAK
Employees Worked With
March 24, 2025
Everyone made this process of buying a car over the phone easy from start to finish. Jason was great! He always answered my calls and answered all my questions. He was so helpful. easy from start to finish. Jason was great! He always answered my calls and answered all my questions. He was so helpful. More
by JWTHOMPSON721
Employees Worked With
March 23, 2025
Great and friendly service! !! Comfortable and pleasant atmosphere!!! I love the drive up doors at service!! !! Comfortable and pleasant atmosphere!!! I love the drive up doors at service!! More
by Rmwilliams62
Employees Worked With
March 23, 2025
Satisfied with Bobby but will not purchase another cadillac because you don't support 10 year and older cars with spare parts nor do you offer any solutions or replacements. cadillac because you don't support 10 year and older cars with spare parts nor do you offer any solutions or replacements. More
by gkelley
Employees Worked With
March 22, 2025
Took three hours for an oil change. You would think that's a bit too long You would think that's a bit too long More
by sergios_20000
Employees Worked With
