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Big Star Hyundai

Friendswood, TX

4.3
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,694 reviews

August 22, 2023

Best dealership. Very patient and willing to go above and beyond to get you in a car that fits you and your family the best! More

by tburks1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Assistant finance manager, zzValor zzOjeda
Aug 22, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 21, 2023

A Great atmosphere and professionalism to choose to for the purchase of your next vehicle. More

by allenkeshun10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 21, 2023

This is the 3rd time you’ve sent this, please take auto send off. . Servcice was great thank you! More

by slynetteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not all these people helped me, Madison Hartung, zzBilly zzWilliams
Aug 21, 2023 -

Big Star Hyundai responded

Thank you for your feedback! We will reach out to our vendor with your request. Also, there may be a 'unsubscribe' link at the bottom of the email you received.

August 20, 2023

Great customer services and ready to assist. Returns calls and very knowledgeable. Great team player. More

by aumorales40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung
Aug 21, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 20, 2023

They were very professional the only complaint I had was the time. Was not warned it would take about 3 hours. But was happy with the bonus of getting my car washed More

by TXXSSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Big Star Hyundai responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help! By the way, our new facility will be complete in a few weeks which will double our service capacity and greatly speed up our service operations!

August 19, 2023

Everything is fine but I think there is room for improvement. Looks like service desk was short staffed when I arrived. I stood in front of their desks for about 15 minutes until someone helped me. More

by Rauldiaz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisandro Sosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Delcid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzPaul zzHewitt, zzRandol zzManjarrez, zzGabriel zzCruz, zzSterling zzWhitely
Aug 21, 2023 -

Big Star Hyundai responded

Hi! We are very happy that we provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help! By the way, our new facility will be complete in a few weeks which will double our service capacity and greatly speed up our service operations! It seems like you had some concerns with our sales and finance team related to your service visit? Please reach out to me directly so that I may better understand and address this. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

August 18, 2023

Great staff, they are always attentive and go the extra mile to provide the best service. I love visiting this dealership. More

by Edgar Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 17, 2023

Had good experiences, first and second car has been with them, probably will go back for my third More

by ericbalderas491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Shurafa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Big Star Hyundai responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 17, 2023

I was looking for a fuel efficient car that wasn’t too small, looked good, and could handle Houston traffic. I found it at Big Star Hyundai! Nick, my salesman, was patient, knowledgeable, kind, and accomm More

by sam.mikastep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 17, 2023

Excelente atención, Maria me ayudó mucho con la solicitud de sacar un auto, me siento contento por su buen servicio More

by CA7663978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zzMaria zzCauich
Aug 17, 2023 -

Big Star Hyundai responded

Gracias!

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