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Brewster Subaru
Brewster, NY
2,553 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,553 reviews
May 01, 2021
I had anxiety thinking about getting another car. Rich, Roy and the finance/inspector man were super helpful and went above and beyond for me. Roy and the finance/inspector man were super helpful and went above and beyond for me. More
by dickmansteven
Employees Worked With
Other Employees :
The man that looked over the car and did the finance offer.
May 01, 2021
Brewster Subaru is absolutely fantastic! From the second you walk in the door, they are friendly, accommodating and just overall phenomenal. This was my family's 3rd new Subaru purchase in under a year with you walk in the door, they are friendly, accommodating and just overall phenomenal. This was my family's 3rd new Subaru purchase in under a year with Brewster Subaru! This dealer has provided the best car shopping experience we've ever had! My salesperson, Roy, is the best! He worked hard with Patrick to get me the best price possible, explained everything in detail, and was the coolest salesperson I've ever had! Nelson and Rich went above and beyond for me and my family as well and we couldn't appreciate it more. I LOVE my new Legacy and when I'm ready for a new one, there is no doubt I'll be back the sales Dept at Brewster Subaru! Until then, Danny in the Service Dept (also wonderful) will continue to take great care of my car. THANK YOU Brewster Subaru team for the BEST experience ever!!!! More
by berkowitz.elana
Employees Worked With
Other Employees :
Cam Romao
May 01, 2021
Rich was amazing to work with. He was patient, kind, and knowledgeable. He explained every aspect of the finance process in a clear concise way. I highly recommend him. knowledgeable. He explained every aspect of the finance process in a clear concise way. I highly recommend him. More
by jenniferamabile
April 30, 2021
There is no better car shopping experience in my opinion. The team at Brewster Subaru has become family over almost 20 years and so so many very loved Subarus over the years. Anthony, Nelson and Rich are h The team at Brewster Subaru has become family over almost 20 years and so so many very loved Subarus over the years. Anthony, Nelson and Rich are honest, always make the experience effortless and fun, and work hard to find a vehicle that best suits our needs. Will recommend them for life!!!! More
by GenD1019
April 30, 2021
I've been dealing with brewster Subaru for about 20 years. Always a great experience from start to finish. Warm, welcoming and knowledgeable. Thank you Anthony Pilla (outstanding sales person), Nelson, years. Always a great experience from start to finish. Warm, welcoming and knowledgeable. Thank you Anthony Pilla (outstanding sales person), Nelson, and the finance dept. for your excellence!!! Highly recommend, and will be going back in three years. More
by Genevieve m
April 30, 2021
Thank you Brewster Subaru for always making our experience an exceptional one. Anthony, Nelson and Rich exceed expectations lease after lease! Highly recommend to anyone and everyone! experience an exceptional one. Anthony, Nelson and Rich exceed expectations lease after lease! Highly recommend to anyone and everyone! More
by GenD1019
April 29, 2021
I recently purchased my third vehicle from Brewster Subaru. Each time the customer service was outstanding. My salesperson, Anthony Pilla, was exceptional. He did an outstanding job in explaining every Subaru. Each time the customer service was outstanding. My salesperson, Anthony Pilla, was exceptional. He did an outstanding job in explaining every detail about the vehicle I was purchasing and answered all of my questions so clearly. I was truly impressed with Anthony's knowledge, helpfulness, and professionalism. I would highly recommend this dealership along with Sales Consultant, Anthony Pilla, Business Manager, Marci Lynn, and General Manager, Nelson DeMelo. The customer service is truly exceptional and praiseworthy. More
by Mary
April 29, 2021
Quick easy and straightforward. Great experience. Thank you. Mainly conducted by email and phone and then picked up the vehicle in person. Service was prompt you. Mainly conducted by email and phone and then picked up the vehicle in person. Service was prompt More
by robgphill
Employees Worked With
April 28, 2021
Our experience with Anthony and Rich was amazing....they both spent a lot of time explaining everything....Highly recommend them both...we will be back again! both spent a lot of time explaining everything....Highly recommend them both...we will be back again! More
by Diane48
April 28, 2021
Just bought a Crosstrek from Brewster Subaru. Robyn was very helpful. We were really satisfied with our purchase. She made the process simple and easy. very helpful. We were really satisfied with our purchase. She made the process simple and easy. More
by Janella
Employees Worked With
Robyn Rey
