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Brewster Subaru
Brewster, NY
2,567 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,567 reviews
January 30, 2021
Kristen and Rich made this experience both way and enjoyable. From my initial emails with Kristen, to the test drive and arranging the purchase and pickup everything was smooth and completely covid sa enjoyable. From my initial emails with Kristen, to the test drive and arranging the purchase and pickup everything was smooth and completely covid safe. See you again when it's time for our next car! More
by ltamaccio
January 29, 2021
Wonderful people! I had a great experience with Nelson, Anthony & Rich. From start to finish they were kind, helpful, friendly and honest. They made getting into my new Crosstrek exciting and I know I will Anthony & Rich. From start to finish they were kind, helpful, friendly and honest. They made getting into my new Crosstrek exciting and I know I will be in good hands going forward. I will recommend them to everyone! More
by Victoria
January 27, 2021
Great service! This was my husband and my first car buying experience. Andre was incredibly helpful and patient with us. We new what we wanted but wanted to take our time in the process and everyone at buying experience. Andre was incredibly helpful and patient with us. We new what we wanted but wanted to take our time in the process and everyone at Brewster Subaru completely respected that. From Andre to Patrick, to Rich everyone was incredibly helpful and informative. They were willing to work with our budget and help us get the perfect car for us. Brewster Subaru goes above and beyond in customer service compared to other local retailers. More
by MauraAnderson
January 24, 2021
This was my second time leasing with Brewster Subaru. The experience was great both times. Anthony Pilla makes you feel like family and is just so helpful/willing to do the best he can for you. Rich also mak experience was great both times. Anthony Pilla makes you feel like family and is just so helpful/willing to do the best he can for you. Rich also makes the contract part of the process super easy! Good honest People. Would highly recommend them to anyone looking for a Subaru! More
by Abecker
January 24, 2021
The experience was easy, which was the most important aspect I was looking for in buying a car. We knew we wanted a Subaru Forester, but didn't know which dealer we would make our purchase from. Kriste aspect I was looking for in buying a car. We knew we wanted a Subaru Forester, but didn't know which dealer we would make our purchase from. Kristen Hetzer gave easily the best price, no hassles, no haggling and no problems at all. Rich Johnson ra through the paperwork the day we picked it up. Again, everything was easy and I recommend Brewster Subaru to anyone looking for a new car. More
by williamdwyer
January 24, 2021
Excellent service Was happy with everything the process, Excellent service Was happy with everything the process, making sure the car was ready to go :) Highly recommended to anyone looking to buy Brew Excellent service Was happy with everything the process, making sure the car was ready to go :) Highly recommended to anyone looking to buy Brewster Subaru is the place to go !!! More
by deyaniralopez.060713
January 24, 2021
From the moment I first arrived at Brewster Subaru, everyone was very pleasant and easy to work with. I knew what I wanted and by my second visit, I was driving home in a brand new car, exactly what I everyone was very pleasant and easy to work with. I knew what I wanted and by my second visit, I was driving home in a brand new car, exactly what I wanted. More
by Michele N.
January 22, 2021
Absolutely wonderful experience from start to finish. I honestly can't wait to come back here to go through the process again and I look forward to recommending this dealership to my friends and family. honestly can't wait to come back here to go through the process again and I look forward to recommending this dealership to my friends and family. More
by rshields955
January 19, 2021
They were the best. Very knowledgeable and walked us through every aspect of buy a new pre-owned vehicles . Friendly courteous,highly recommended. I will recommend them to everybody. through every aspect of buy a new pre-owned vehicles . Friendly courteous,highly recommended. I will recommend them to everybody. More
by Jeannemelchick
January 18, 2021
Kristen was absolutely amazing. We were able to have our old car paid off and drive out with a beautiful new car in 2 days. She was courteous, responsive and friendly. Absolutely will be referring her and t old car paid off and drive out with a beautiful new car in 2 days. She was courteous, responsive and friendly. Absolutely will be referring her and the entire dealership going forward. Also, Marci was great with the finance portion. She was honest and upfront about everything! More
by kimberly
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