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Brewster Subaru

Brewster, NY

4.9
2,567 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,567 reviews

January 18, 2021

Personable, knowledgeable and excellent experience! Answered all our questions directly and clearly, no bull. They worked with us quickly and easily to get what we wanted. A refreshing car buying e More

by bellrock8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Brewster Subaru responded

Congratulations on your new Outback! It was our pleasure to assist you! Thanks for your feedback and we hope to see you again!

January 15, 2021

Great Dealership! Honest, friendly & knowledgeable. It was a pleasure dealing with Mitch and Rich. This my second time buying a subura from this dealer.Thanks for an easy process! More

by vinden1
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Brewster Subaru responded

Thank you for your loyal business with us at Brewster Subaru! We're so glad Mitch and Rich were there to assist you with your recent purchase. Enjoy your new car!

January 15, 2021

This was the worst car-buying experience of my life. They are only concerned with grabbing a deposit and making the sale. No regard for customer or vehicle. During COVID. Absolutely disgusting. More

by mkmac51
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Nelson DeMelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Brewster Subaru responded

Good afternoon, My name is Patrick Larson, Sales Manager of Brewster Subaru. Thank you for writing about your experience. We do appreciate feedback, both positive and negative. A negative experience gives us an opportunity to fix a problem so it does not happen in the future. I would really like to speak with you about your experience in depth, as something like this is extremely rare at Brewster Subaru. We do pride ourselves in the experience we provide as attested to by our thousands of positive reviews. I can be reached at 845-278-8700 x102. I look forward to speaking with you. Thank you. Patrick Larson Sales Manager Brewster Subaru

January 12, 2021

MItch is a terrific sales person, very thorough considerate and personable. He was a pleasure to work with to get the car I wanted at the price I thought was very fair. More

by sal scaringella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Brewster Subaru responded

Thank you for this wonderful feedback! We're lucky to have Mitch on our team here at Brewster Subaru! We hope you are loving your new car and we'll see you on the road!

January 11, 2021

Robyn was pleasant, efficient and helpful! Great experience! This was my second time buying a car from Robyn. I will be back again, I’m sure! More

by Cbartlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Rey
Jan 22, 2021 -

Brewster Subaru responded

This is such great feedback! Robyn will be thrilled to hear she has your loyal business. Thank you from all of us at Brewster Subaru!

January 11, 2021

Derrick made buying a new car and exceptionally easy experience. He was straightforward about final cost pricing, equipment details, and financing costs. He had everything prepared when I came to the de More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Giese
Jan 22, 2021 -

Brewster Subaru responded

You are very welcome, Drew! We appreciate your business with us and hope to work with you again in the future!

January 11, 2021

Our experience with Brewster Subaru was outstanding! Mitch made the process of buying a Crosstrek very easy for us. At no time was there ever any pressure involved in the process. His professionalism, f More

by donngrg
Recommend Dealer
Yes
Employees Worked With
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Brewster Subaru responded

Thank you for taking the time to share your recent buying experience with us at Brewster Subaru! It's great to hear Mitch and Rich could make you feel comfortable throughout the process. We appreciate your recommendations and hope to work with you again in the future!

January 04, 2021

The people we dealt with were very knowledgeable and friendly. It was an easier transaction than others we've experienced at other dealerships. Three cheers for the state of NY's $75 document fee. We More

by kkinney432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Giese
Jan 22, 2021 -

Brewster Subaru responded

Thanks for making the trip to Brewster Subaru! We're glad we could help you through the buying process. Take care!

January 03, 2021

Always excellent customer service whether you’re there for sales or service. I highly recommend Subaru (especially this location) to everyone I talk to. We’ve purchased two cars here so far and both exper More

by LNWun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Brewster Subaru responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this! We'll see you next time!

December 30, 2020

Getting a car is usually an anxiety inducing scenario the team at Brewster Subaru will help make it easier. Many thanks to Andre, Rich, and Pat for their help. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Brewster Subaru responded

We're happy to make the experience easy for you, Paul! Thanks for trusting the Brewster Subaru team!

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