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Brewster Subaru
Brewster, NY
2,548 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,549 reviews
September 10, 2019
Great experience buying a new Subaru. Great pricing! Great transparent process and great overall experience. Roy my salesman was excellent and made the process quick and easy. Best of all is the excellen Great transparent process and great overall experience. Roy my salesman was excellent and made the process quick and easy. Best of all is the excellent pricing on the car. More
by Pauly873
Employees Worked With
September 09, 2019
The best ever! Hands down the most efficient and smooth process I've ever had in any car buying process. Robyn, Patrick and the whole team were just the absolute bes Hands down the most efficient and smooth process I've ever had in any car buying process. Robyn, Patrick and the whole team were just the absolute best. Not one minute of my time was wasted and they took care of me like true family. More
by Darren
September 09, 2019
The only car dealership Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work har Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work hard to produce ultimate customer satisfaction. Customers are not rushed through a sale and concerns are heard. My most recent purchase is my fourth vehicle from Brewster Subaru. All four have been under the direction of Nelson and the most recent two sales have been wonderful experiences with Kristen as my salesperson. The Subaru product speaks for itself, but the humans behind the product make it unparalleled. More
by Jen
September 07, 2019
Great experience This was my third carr at Brewster Subaru and each time I was very satisfied with the help that I got from Nelson de Melo , that made all the negotia This was my third carr at Brewster Subaru and each time I was very satisfied with the help that I got from Nelson de Melo , that made all the negotiation very easy , and Mitch showing me all the components . They made the experience very easy and I’m very happy with my new car !! More
by Maria
September 06, 2019
Excellent Car Buying Experience Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purcha Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purchase of my new car. The team led by GM Nelson DeMelo really understands how to treat a customer and make them feel special. I can’t thank Nelson, Rich and Anthony enough for how well I was treated and how easy the car buying process was. You’ve got a loyal customer for life. Thanks again! More
by Jordan C
September 05, 2019
Fabulous! Mitchel Pollak was outstanding. I was introduced to Mitchel Pollak who immediately made me comfortable. Prior dealings with past owners were awful, it kept me from going back. Last I was introduced to Mitchel Pollak who immediately made me comfortable. Prior dealings with past owners were awful, it kept me from going back. Last few Subarus were from CT. Once I heard the same owners ran Brewster Subaru I decided to check them out. Wonderful showroom, all are friendly and attentive. More
by ML
Employees Worked With
September 05, 2019
Exceptional Customer Service I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient a I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient and very informative on the vehicles we were looking at purchasing. Despite our changing our minds from purchasing a Crosstrek and going with the Forester Mitch didn't lose his patience and wanted us to get the right car for us. I was very impressed with my whole experience at Brewster Subaru including the signing of the paperwork with Rich Johnson. Brewster Subaru knows how to treat their customers! More
by randirc
September 04, 2019
This is my 5th subaru from this dealership I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch wer I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch were wonderful. Going back and forth finding the right car for us as well as the right price. We got our car for $25.00 less than we currently paid for our previous car. We chose the color they found the car and brought it to the show room for us. I LOVE my Subarus. And Brewster Subaru has not done me wrong ever. More
by RONI
September 03, 2019
Top notch dealer!! Great experience!! Happy to be part of the Brewster Subaru family!! Everyone was very welcoming from the moment we walked in!! Will be back in the fut Great experience!! Happy to be part of the Brewster Subaru family!! Everyone was very welcoming from the moment we walked in!! Will be back in the future!! More
by Belmonte
September 02, 2019
Lease Forester I had issues in the final step of my lease. They resolved it same day. A dealership that is honorable and steps up to resolve issues speaks volumes. I had issues in the final step of my lease. They resolved it same day. A dealership that is honorable and steps up to resolve issues speaks volumes. I would go back for another deal with them in the future. More
by foresterlease
