Brewster Subaru

They made leasing a car easy and informative This is the second time we deal with Mitch 2 years ago when we bought our Certified Pre-Owned Impreza and now we want to try leasing . Mitch is alway This is the second time we deal with Mitch 2 years ago when we bought our Certified Pre-Owned Impreza and now we want to try leasing . Mitch is always very friendly, helpful and full of knowledge and very accommodating. He always go an extra mile to help us and answer all our questions and get us a good deal to get our money's worth. We commended also Rich for helping us with the financial aspects. Even though we did not talk to Nelson he was able to give us a god deal. We're so happy with the Subaru Ascent that we're leasing because this will be our family car for 3 years and I know that we have a safe and dependable car. We will definitely come back to Brewster Subaru for all our needs regarding transportation. More

Thorough and Responsive Famous Fred Fogel was extremely helpful navigating the purchase process. I was specific in the model and color Outback I wanted so that made the trans Famous Fred Fogel was extremely helpful navigating the purchase process. I was specific in the model and color Outback I wanted so that made the transaction easier. Net price after discounts and a trade in was discussed in detail. Seemed reasonable to me but who knows? They sell tens of cars daily and I buy one every 8 to 10 years. Fred was and is extremely responsive to questions by phone, and in his absence, so were his colleagues. Met Pat Larson , the sales manager. He gave me his card and said to call him directly if I ever had a problem or question. He meant it. More

wonderful first and contuing experience From the minute I walked in everyone was friendly and attentive...I bought a subaru crosstrek with the help of Anthony and Nelson and it was a easy e From the minute I walked in everyone was friendly and attentive...I bought a subaru crosstrek with the help of Anthony and Nelson and it was a easy experience, I continue to have my car serviced at the dealer and there is always a friendly word from everyone that works there.... More

A great experience It was my first time leasing and everyone there could not be more helpful, Nelson took time out of his busy day to listen to my concerns and give me a It was my first time leasing and everyone there could not be more helpful, Nelson took time out of his busy day to listen to my concerns and give me advice. Fred, my sales representative could not have been more helpful. He was totally professional and a gentleman. He gave me all the time I needed and went to great lengths to explain everything I asked about. He sat in the car with me and explained in detail how everything worked and I had a million questions,which he patiently took time to explain to my satisfaction. I would recommend Fred to any of my friends in the market for a Subaru. Marci Lynn, our financial person, went over and above answering all my questions. She was most patient because I did have a lot of questions. More

Easy, friendly experience! The staff were especially kind and friendly when dealing with me and my family. Nelson worked very hard at compromising the best he could with us to g The staff were especially kind and friendly when dealing with me and my family. Nelson worked very hard at compromising the best he could with us to get the best price available. We appreciate the great service they provided to us. We have just leased our 3rd Subaru ever, and all 3 of them were with Brewster. We hope to come back again when the lease is over! More

Great customer service Rich provided us with important information that another Subaru dealership never provided to my husband when he purchased his car. Rich is very knowl Rich provided us with important information that another Subaru dealership never provided to my husband when he purchased his car. Rich is very knowledgeable and provided us with warranty information of items: brake pads, windshield wipers that are covered under the warranty which curry Subaru dealership neglected to provide this information to us. I highly recommend Rich and felt comfortable that i was dealing with a professional. More

Low stress buying experience Working with Mitch was a great experience. He was extremely patient, focused on making me happy, and was not like those high pressure salesman you fi Working with Mitch was a great experience. He was extremely patient, focused on making me happy, and was not like those high pressure salesman you find in many other dealerships. He actually listened to what was important to me to come up with the best options to fit my needs. Even though he knew at first I was "shopping around", he wasn't trying to get the quick sale at my expense. Brewster Subaru reminds me of the ol' time local businesses from the past, where customer service is the number one focus, and word of mouth are the keys to a long-term relationship between business and customer. The only downside to the experience was the lack of a window shade in the west side of the showroom. The afternoon sunlight did pierce through the window straight into my eyes making it hard to talk to Mitch, or read paperwork (even with me wearing sunglasses). It gave me a headache. Mitch was nice enough to hold a brochure up to block the light in my face. But this can be an easy fix with a window shade or high tinted windows! Otherwise, Mitch and Team was awesome and I am highly satisfied with my experience! More

Brewster Subaru is terrific! The customer service at Brewster Subaru was exemplary from start to sale. Every person who handled my husband and me was top-notch. Roy, in sales, w The customer service at Brewster Subaru was exemplary from start to sale. Every person who handled my husband and me was top-notch. Roy, in sales, will forever be our "car guy" and he spent most of the time with us, but every person at the dealership that worked with us in any capacity was fabulous and attentive and helpful. I hope I love this Subaru Forester so much that I never want to buy any other car brand. The service at this dealership was that good. More

Excellent! Will shop their again Kristen was patient, informative, and allowed us to ask questions so we could make an informed decision. We never felt rushed or pressured to buy a c Kristen was patient, informative, and allowed us to ask questions so we could make an informed decision. We never felt rushed or pressured to buy a car. She was honest in all her dealings with us from discussing the price of the car, to the options and accessories available. Thank you. More