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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
668 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 668 reviews

March 11, 2024

Easy to work it's with* Quick and accommodating. Professional as usual and informing Thank you More

by Matt Mauldin
Recommend Dealer
Yes
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Mar 13, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are pleased to hear that your experience at Byers Mazda was an easy and quick one. Our staff always strives to be accommodating and professional, so it's great to know that we were able to meet those expectations. Thank you for choosing Byers Mazda and we look forward to serving you again in the future!

Helpful
March 11, 2024

They were ready to accept my car service at the appointment time. Service was completed as promised. Very satisfied. More

by hjorlik
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Mar 17, 2024 -

Byers Mazda responded

We're thrilled to hear we met your expectations at your recent service appointment at Byers Mazda! It's always our goal to provide efficient and reliable service for our customers and it sounds like we delivered just that. Thank you for taking the time to share your experience with us, and we look forward to seeing you again for any future maintenance needs.

Helpful
March 09, 2024

Michael made my Mazda experience fast, easy and enjoyable. He helped get me in the vehicle I wanted, for the price I was looking for! More

by Sydney Walton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we appreciate your feedback! We are so pleased that Michael was able to make your car buying process fast and enjoyable. We strive to provide excellent customer service and we are thrilled to hear that he was able to find you the perfect vehicle at a great price. Thank you for choosing Byers Mazda, we hope you enjoy your new car!

Helpful
March 09, 2024

Ken King always does a great job for me and for my Mazda. Much appreciated. More

by SBERGEMANN
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Mar 11, 2024 -

Byers Mazda responded

Thank you for your kind words about Ken King and Byers Mazda. We are so glad he provided excellent service for you and your Mazda. We appreciate your continued loyalty and thank you for taking the time to leave a positive review. We look forward to providing you with the same great experience in the future!

Helpful
March 08, 2024

I always have a great experience at Byers Mazda with any service that I’ve had with them! More

by Sjstotridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Byers Mazda responded

We are delighted to hear that your experiences at Byers Mazda have always been great! Our team strives to provide top-notch service in every area of our business and we are thrilled that we have accomplished this for you. Thank you for being a loyal customer and choosing Byers Mazda for your automotive needs. We look forward to continuing to assist you in the future!

Helpful
March 06, 2024

Ray was very helpful and got a great deal for us. I’m so happy for that. He made sure we know each and every detail and always clarified any doubts we had even after the delivery. Other employees are More

by praneethakotikalapudi1098
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Byers Mazda responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that your car-buying process was such a positive one and that our staff, especially Ray, were able to get you a great deal. We strive to make sure all our customers feel confident in their decision and receive top-notch customer service throughout the process. Thanks for choosing Byers Mazda and giving us the opportunity to serve you!

Helpful
March 04, 2024

Stress free and pleasant experience. I was comfortable throughout the process from my salesman to finance. They worked really hard to find the right car for me. More

by CX-5 Star
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in Finance
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Mar 04, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we appreciate your kind words and are delighted to hear that your experience at Byers Mazda was stress-free and pleasant. Our team takes pride in providing excellent customer service and we are happy to hear that they were able to find the perfect car for you. We hope to see you again for any future car needs! Thank you for choosing Byers Mazda.

Helpful
March 03, 2024

Byers Mazda has a very nice facility. Most of all, however, I had a very positive buying experience. I was very comfortable throughout the whole process. Kudos to Byers Mazda! More

by Earl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
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Mar 04, 2024 -

Byers Mazda responded

Thank you so much for your kind words about Byers Mazda, Earl. We're thrilled to hear that you had a great experience while visiting our facility and purchasing your Mazda vehicle. We strive to provide the highest level of comfort and satisfaction for all of our customers and are glad to hear that we delivered on that. Your positive feedback is truly appreciated and we hope to see you again soon at Byers Mazda!

Helpful
March 03, 2024

Dwaleeahip was easy to get to. I was greeted as I entered. My salesman Michael O'Brien was friendly and professional. More

by dolenbob
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Brien
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Mar 11, 2024 -

Byers Mazda responded

Thanks for choosing Byers Mazda for your car-buying needs! We're delighted to hear that your experience was a friendly and professional one. Our team strives to make the car-buying process easy and enjoyable from start to finish, so it's wonderful to know we succeeded. Thank you for taking the time to leave a review and we hope to see you again in the future!

Helpful
February 29, 2024

no pressure, let the product sell itself - high pressure is a total turnoff john was great More

by dbrown540
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Feb 29, 2024 -

Byers Mazda responded

We couldn't agree more! Thank you for taking the time to share your experience with us at Byers Mazda. We strive to provide a no-pressure sales environment, letting our quality vehicles speak for themselves. It's wonderful to hear that John made your car-buying process enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again in the future. Happy driving!

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