Carl Black Chevrolet Buick GMC

I connected with the dealership remotely on a truck. They responded quickly with a quote, valued my trade and we completed most of the paperwork remotely. When I arrived (drove from Ft Lauderdale to O They responded quickly with a quote, valued my trade and we completed most of the paperwork remotely. When I arrived (drove from Ft Lauderdale to Orlando) everything was ready and we quickly completed the transaction. All the folks there were super friendly and got the feeling I was dealing with an honest dealership (hard to find). I hate buying cars and this was probably the best experience I have over the years. Thank you. More

Bruno was awesome very happy with the SUV. Finance and Management team very efficient And effective. Have referred family to the dealership. Many Thanks for a great experience Management team very efficient And effective. Have referred family to the dealership. Many Thanks for a great experience More

Terrible customer service. I paid extended warranty but some how I was not covered. Car purchased in 2016. Only 4 years and paid extra warranty but was not valid. The service department charged me some how I was not covered. Car purchased in 2016. Only 4 years and paid extra warranty but was not valid. The service department charged me $168 just for the diagnostic. I called and asked if I do the repair they will do a waiver for the diagnostic fee and the manager say yes, next day I have a x Charge for 99 for the diagnostic fee. The technician hour is 168 with taxes, so to replace the spark pulgs cost a lot. They are rude and they dont care if you are loyal customer or no! Bad experience, check if you have the warranty before you go! and dont trust the initial estimate. The great news is that I will never going back as a customer :) More

Soon as I arrived there were gentlemen outside ready to assist me directed me directly to the salesman I was looking for. Jeffrey was very helpful and caring, wish I would have chosen this dealership soone assist me directed me directly to the salesman I was looking for. Jeffrey was very helpful and caring, wish I would have chosen this dealership sooner! More

Fantastic experience from start to finish at Carl Black of Orlando! We had a lot of questions about going electric and our team, Luis Rojas (salesman) and Dwight McCombs (finance) were extremely knowledgea of Orlando! We had a lot of questions about going electric and our team, Luis Rojas (salesman) and Dwight McCombs (finance) were extremely knowledgeable and courteous! Definitely recommend this dealership! More

Nice location and inventory. Professional and very helpful sales person (Dowain). Profession Finance Mgr. I look forward to having our truck serviced there. Thank you! | Alfred Binford. helpful sales person (Dowain). Profession Finance Mgr. I look forward to having our truck serviced there. Thank you! | Alfred Binford. More

We were looking for a vehicle and came across Carl Black while searching the Internet. We saw several vehicles on their web site that caught our interest. Upon arrival we met with Dowain Nunes and told what while searching the Internet. We saw several vehicles on their web site that caught our interest. Upon arrival we met with Dowain Nunes and told what we were looking for. Dowain was very knowledgeable on the vehicle we were interested in, 2019 GMC Acadia. We were set on the payment we wanted and he was able to get us what we wanted. We are very satisfied with Dowain’s professionalism. We would/will recommend Carl Black Chevrolet to anyone looking for a new/used vehicle. More

The salesman was great butThe manual that came with my The salesman was great but The manual that came with my car Is for a fancier model not the car I purchased , car bit properly cleaned The salesman was great but The manual that came with my car Is for a fancier model not the car I purchased , car bit properly cleaned More

Jeff and Bruno were great they work extremely well with the sale of GMC Sierra definitely be recommending them to people I know great job. the sale of GMC Sierra definitely be recommending them to people I know great job. More

I was very pleased with the treatment received from the Salesmen Dowajn Nunes. He had my Best Interest and took his time to listen to my needs. I Highly Recommend Carl Black Chevrolet. I'll be Back Again f Salesmen Dowajn Nunes. He had my Best Interest and took his time to listen to my needs. I Highly Recommend Carl Black Chevrolet. I'll be Back Again for any service work needed too. More