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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,560 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,560 reviews

October 02, 2020

LJ was so helpful & knowledgeable. He made the whole experience better. I absolutely love my new car! I plan on keeping this car for a long time. More

by Mlatare8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Lemuel "LJ" Jones
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review! We're happy to hear LJ could make the whole experience a great one and could get you a vehicle you're so happy with. Enjoy! We look forward to seeing you next time.

October 02, 2020

Coming to Carl Black GMC was the best experience in buying a vehicle that we have had in recent years.the Dealer that I have dealt with in recent years, was a let down on getting a new truck, your orga More

by KTAYLOR0922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review and recommendation! Glad we could step in and take care of you with a new truck; hope it serves you well for years to come. Take care, and we look forward to seeing you next time.

October 02, 2020

Great experience and service. Highly recommended. My sales rep Brandon he was great. I am so happy to got my new Blazer. Its a great truck. More

by Aamir Akhtar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Aamir, thanks for coming by! Glad your experience was a positive one. Enjoy the new Blazer; we look forward to seeing you again when the time comes.

October 02, 2020

I like to say my experience from start to finish was excellent sales person Jack was very knowledgeable very attentive understood my needs and worked very hard to make this deal happen overall I was 100 More

by BZPLUMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the review! We're happy Jack and the gang provided a great experience for you at our dealership. Enjoy your new vehicle; we'll see you when the stars again align.

October 01, 2020

Contacted them via their website regarding a truck. Received a response this morning. I responded asking for best price. Several hours go by and no response. I email again. Another hour goes by and sti More

by M32955
Customer Service
Recommend Dealer
No
Employees Worked With
Catherine and Omar
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we’re sorry to hear about your frustration regarding your shopping experience; that’s certainly not what we aim for. Please feel free to contact our business director Travis Hanes at 407-426-3000 if you would like to discuss things further. Thank you for your patience, and take care.

October 01, 2020

Carl Black dealership had the models i was looking for and the price was negotiable. They honored my GM family 4% discount and 20% off Retail price! More

by SCOMM0007
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Morris
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear all was honored for you here at CBO! Thanks for coming in. Take care; we look forward to seeing you next time.

October 01, 2020

my experience here was great! i’m a 19 year old girl and felt very comfortable through the whole process. no one tried to pressure me into buying something expensive that i didn’t want, which i feel others More

by EEM0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review. We're happy to hear you felt comfortable throughout your experience here at Carl Black. Take care, we look forward to seeing you again!

September 30, 2020

Best experience I have had at a Dealer since moving to Florida 4 years ago. Thank you for making this experience smooth and painless . Greg and kip are first class thru the whole process More

by Mike Maniscalco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg kelly. Kip kelly
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Mike, thanks for the review! We're happy to hear that Greg and Kip were able to provide a smooth, painless dealership experience for you. Take care, and we'll see you next time.

September 30, 2020

Dwight was great we feel like we won the lottery we love the Acadia that we bought and feel like we got a great deal everyone that was there made sure we were ok offered us water etc. we would buy more vehi More

by MABUSH38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Ma, glad to hear Dwight and the gang provided a great experience for you! Thank you much for stopping in and for leaving the kind review. Enjoy the new Acadia, and we'll see you next time.

September 30, 2020

Very helpful and courteous staff. Focused on our needs and best interests. Listened to us as customers, and supplied us with the options and a proper recommendation. More

by SusallaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Susalla, thank you for your review. We're delighted our staff could meet all your needs and keep your best interests at heart. Enjoy the new vehicle! We look forward to seeing you next time.

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