Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,575 reviews

October 17, 2020

Honestly by far the best experience I have ever had was greeted before walking into the door by David and from then on it was like I was the king of Carl black for the day we sat down talked numbers I tes More

by Big milt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Judovits
Oct 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Big Milt, glad our dealership was able to provide the best experience of your life for you! That's what we aim for. Thanks for coming in, and enjoy the new Malibu. We look forward to seeing you next time.

October 16, 2020

I would have given 5 stars but wen I finally got my new car it was so dirty it looked old. That really took the smile of my face. More

by ALPHAKID12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the review! We’re glad that overall your experience at CBO was a positive one, though are sorry to hear about the dirty vehicle. Feel free to give a call to our business director, Travis Hanes, at 407-426-3000 if you’d like to discuss this further. In the meantime, enjoy the new ride!

October 16, 2020

I had a Carl Black purchased Buickin for service and I had a Carl Black purchased Buick in for service and took an opportunity to drive a new Buick and eventually purchased a 2017 preowned car. Salesman More

by Foy C. Stone
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Oct 19, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Foy, glad to hear you had an eventful time on your recent visit to Carl Black Orlando! Thanks for stopping in and sampling our many different departments. Enjoy the new ride; we look forward to seeing you next time.

October 15, 2020

I had a great experience at this dealership, especially my salesman, Brandon Morris. If you ever need a car Carl Black Chevrolet is the place for you, just ask for Brandon. More

by WRICHARDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Oct 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear Brandon provided a great experience for you today; that's what we aim for! Thank you much for the recommendation. Take care, and we'll see you next time.

October 14, 2020

Great service and very helpful. Really understood what I wanted and price. Worked with me every step of the way. thanks for all your help More

by AHOLCOMB0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the feedback! We're glad to see our team was able to provide excellent service for you and get you through the process with ease. We appreciate you stopping in, and look forward to seeing you next time.

October 14, 2020

The whole experience of finding and then buying a vehicle from Carl Black Chevrolet was great. The price I got was the best of anyChevy dealer in the area. The effort put forth by my salesman Jeff was great More

by KENWILDE52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Ken, glad to hear Jeff provided a top-tier experience for you here at CBO, and that he could get you into a Chevy at a great price. Thanks for stopping in and for leaving the kind words! Enjoy the new ride; we look forward to seeing you next time.

October 13, 2020

Arnold T.on BirdEye★★★★★★★★★★7 hours agoSo far This Arnold T.on BirdEye ★★★★★★★★★★7 hours ago So far This review is only on the sale person I brought the car from, He went out of his way telling about More

by robertjohnson23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Robert, thanks for the review! We're happy to hear Leonard provided such a positive experience for you here at CBO. Thanks for coming in and for leaving your kind words. Take care, and we'll see you next time.

October 09, 2020

Jeffrey was amazing and did a great job working a deal for us that everyone was happy with. Thank you so much! Don’t want to work with anyone else! Can’t remember the finance mans name that had us sign pa More

by SUSANCOWART0908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Susan, thanks for the review. We're happy Jeffrey and the gang provided a top-tier experience for you here at CBO. Enjoy the new ride! We'll be looking forward to seeing you again in the future.

October 09, 2020

Superb service and prices!They even delivered the vans Superb service and prices! They even delivered the vans to our office which was a huge plus for our business Thank you! We are very happy with t More

by MARCOS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 12, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Marco, thanks for your rating and review! We're delighted to hear you were happy with your experience at CBO. Glad we could get the vans delivered to you guys. Take care, and we'll see you next time.

October 09, 2020

Thanks to Luis Rojas, credit manager and others. Got what I want and what I want to pay. The fastest car buy of my life. More

by Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Nelson, we're happy to hear Luis and the gang could get you what you want at the price you were looking for, and in a speedy manner to boot; that's what we aim for! Thanks for shopping CBO and for leaving your review. All the best.

...
40
...