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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,575 reviews

October 06, 2020

Dowain Nunes and Louis Leon are the best vendor. I’m very happy with my new Chevrolet Traverse 2020. The dealer has the best offers. More

by LISMAYSONET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Lis, thanks for the kind words! We're happy to hear Dowain and Louis were able to give you a top-tier experience and get you inside a new Traverse. Enjoy the ride, and we'll see you next time.

Oct 07, 2020 -

LISMAYSONET responded

Thanks!!

October 04, 2020

Excellent customer service. Great experience. Very friendly. Listened to needs prompt quick service. Understood I had to leave at a certain time. Will definitely be a return customer More

by mstone52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that excellent service was provided for you here at CBO. Thanks for stopping in! Take care; we look forward to seeing you next time.

October 04, 2020

Meeting the car representative Bruno Blanco, was a great experience.Bruno made me feel comfortable around him, he was very attentive in what type of car I was looking for and color.He was assertive in conta More

by TSTAR0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi T-Star, thanks for your review! We're overjoyed Bruno did such an excellent job in serving your needs. Thanks for coming in! Enjoy the new car, and we'll be looking forward to seeing you next time.

October 03, 2020

This was a very good experience. My salesman, LJ did a great job in helping me find the right automobile for me. He made the experience a pleasure from start to finish. More

by RG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lemuel "LJ" Jones
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi RG0, we're happy to hear that LJ did such a great job getting you into a machine that fits your needs (and made it a pleasure to boot). Thanks for stopping in! Enjoy the new ride; we look forward to seeing you next time.

October 02, 2020

Great experience and service. Highly recommended. My sales rep Brandon he was great. I am so happy to got my new Blazer. Its a great truck. More

by Aamir Akhtar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Aamir, thanks for coming by! Glad your experience was a positive one. Enjoy the new Blazer; we look forward to seeing you again when the time comes.

October 02, 2020

My experience was excellent, My sales rep Dwight was great. He listened to what we needed and worked to provide us with the pricing we could afford. More

by Jalynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jalynda, glad to hear Dwight was able to find you the vehicle that meets your needs. Thanks for shopping CBO and for leaving your review. Enjoy the new ride, and we'll see you next time!

October 02, 2020

LJ was so helpful & knowledgeable. He made the whole experience better. I absolutely love my new car! I plan on keeping this car for a long time. More

by Mlatare8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Lemuel "LJ" Jones
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review! We're happy to hear LJ could make the whole experience a great one and could get you a vehicle you're so happy with. Enjoy! We look forward to seeing you next time.

October 02, 2020

Coming to Carl Black GMC was the best experience in buying a vehicle that we have had in recent years.the Dealer that I have dealt with in recent years, was a let down on getting a new truck, your orga More

by KTAYLOR0922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review and recommendation! Glad we could step in and take care of you with a new truck; hope it serves you well for years to come. Take care, and we look forward to seeing you next time.

October 02, 2020

I like to say my experience from start to finish was excellent sales person Jack was very knowledgeable very attentive understood my needs and worked very hard to make this deal happen overall I was 100 More

by BZPLUMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the review! We're happy Jack and the gang provided a great experience for you at our dealership. Enjoy your new vehicle; we'll see you when the stars again align.

October 01, 2020

Contacted them via their website regarding a truck. Received a response this morning. I responded asking for best price. Several hours go by and no response. I email again. Another hour goes by and sti More

by M32955
Customer Service
Recommend Dealer
No
Employees Worked With
Catherine and Omar
Oct 05, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we’re sorry to hear about your frustration regarding your shopping experience; that’s certainly not what we aim for. Please feel free to contact our business director Travis Hanes at 407-426-3000 if you would like to discuss things further. Thank you for your patience, and take care.

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