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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,560 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,560 reviews

September 30, 2020

It has been a lot of years since I last purchased a vehicle. The experience was surprisingly pleasant. JR was courteous and did not attempt to pressure me in any way. He actually listened to me and More

by CATBUTLER777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JR Munoz
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Cat Butler, glad that JR could introduce you to a positive vehicle-buying experience. Thanks much for the review and the kind recommendation. Enjoy your new Tahoe!

September 30, 2020

We dealt with salesman Jack Cherilus. Jack was upbeat, compassionate and worked hard to earn our business. We explored a few different options and Jack was patient throughout the evening. Thank you Jack! More

by JIMRUHL8
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jim, thank you for your review and loyal business! Glad to hear Jack and the gang patiently provided a good experience for you throughout the evening. Enjoy the new vehicle, and we'll look forward to seeing you again in the future.

September 29, 2020

Advertised price was the price we paid, no bait and switch. Very good discount, probably making room for the 2021 models. Got a fair trade in for my 12 year old Saturn. More

by CARLDSTUCKEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Carl, thanks for the review (and for having a great name)! Glad we could get you a good deal on your trade-in and new ride. Take care; we look forward to seeing you next time.

September 29, 2020

The service was amazing. It was a pleasure doing business with you guys! The salesman, Luis, was really dedicated and tried to help me a lot. More

by YELEHERNANDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Yele, glad to hear Luis provided an excellent experience for you here at CBO. Thanks much for stopping in and for leaving your review. We look forward to seeing you next time!

September 29, 2020

Been doing business here for 10 years. Great service all the way around. You won't find a better dealership in town. Feel free to try. Good luck. More

by NEWGALAXYGIFTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you much for your feedback and loyal business! We greatly appreciate the kind words. Take care; we look forward to seeing you next time.

September 27, 2020

David and the Finance Manager were fantastic. They made the process very simple. The showroom was a Covid safe environment. They repaired a check engine light, and even hand delivered my car to my front do More

by EACGOFISH4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Judovits
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear David and the finance manager made the process simple and that you felt safe at our dealership. Thanks for choosing CBO, and for taking advantage of some of our remote services. Take care; we look forward to seeing you next time.

September 26, 2020

Dwight is exceptional. He has it all: product knowledge, he listens to our needs, does not pressure and, comes across as a sincere friend. Even though we live in Merritt Island, we will make the More

by JRQUEEN1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Sep 28, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the review. We're happy to hear Dwight has provided a great, genuine experience for you at CBO and appreciate you making the trip out from Merritt Island. See you next time!

September 25, 2020

Friendly and Professional. Couldn't be any better, would recommend them to anybody.The sales associate Josh Willord very knowledgeable and friendly, great with the customers needs. More

by MICHAEL305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Willford
Sep 25, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Michael, thank you for your review and the kind recommendation! Glad to hear Josh did an excellent job attending to your needs. Thanks for stopping in; we look forward to seeing you next time.

September 24, 2020

Excellent working with these guys, They truly did a wonderful job getting the deal done. Thank you and I will for sure be sending people in. More

by JOCELYN14367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jocelyn, thanks for the review and kind recommendation. We're happy to hear our team was able to provide a top-tier experience and close the deal for you. Take care; we'll be looking forward to seeing you again in the future.

September 23, 2020

Josh was great. Great Customer Service, from Sales, to Financing - The entire experience was wonderful. We will definitely recommend this location to anyone. Like I said all around greatnesses! More

by JGA23EE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wofford, Bryan Levitt
Sep 23, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear Josh and the whole team provided a top-tier experience for you today. Thanks much for the recommendation and kind words! We look forward to seeing you again when the time comes.

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