Carl Black Chevrolet Buick GMC

Great dealership. From the time I drove in the lot, the salesman Luis and sales Managaer Matt were right there to help answer questions and do what was needed to get me in my new vehicle. The dealership wa salesman Luis and sales Managaer Matt were right there to help answer questions and do what was needed to get me in my new vehicle. The dealership was clean and worked very hard to follow the CDC guidelines of social distancing everyone there. They were very open about each steps through the sale to keep me informed. Eventhough it took a lot longer than I thought it should, 3 hours is still not that bad. The Cars were nice and clean ready to show. When the transaction was complete they took my new car 2016 Buick Verano back and re-detailed it once more and even filled the tank knowing that I had to drive it back home. Luis had trouble finding the extra key so he went over and beyond is job and tracked it down and drove to get it and mailed it to me. They treated me as if I was family even after the sale. More

We had a great experience and easy process. Our sales professional was courteous respectful and easy going. The process went smoothly and we were happy with our purchase. professional was courteous respectful and easy going. The process went smoothly and we were happy with our purchase. More

Give xavier a raise. Without his guidence i wouldnt of purchased the vehicle 10/10 service ask for him if you go here! Staff friendly and quick purchased the vehicle 10/10 service ask for him if you go here! Staff friendly and quick More

Salesman was excellent. Only issue was a very long wait for finance process and too high pressure to purchase extended warranty. Haven’t taken delivery yet as I am waiting for accessories to be installed. for finance process and too high pressure to purchase extended warranty. Haven’t taken delivery yet as I am waiting for accessories to be installed. More

Want to share a great experience had yesterday at Carl Black or Orlando. This is the second vehicle I purchase from them in 2 years. I was greeted by JP and immediately he showed empathy and started to as Black or Orlando. This is the second vehicle I purchase from them in 2 years. I was greeted by JP and immediately he showed empathy and started to ask questions in order to see what I was looking and what was my specific situation. He did a wonderful Job by showing me the car that was looking and working very had with Hector Jimenez sales manager to try to give me the maximum trade in value , all of the possible discounts and getting me an approval with GM in 1 hour. When we got to the finance department there was also a very good experience fast and efficient. Overall this was a very good experience and will recommend this dealership to anybody looking for their next car. More

I got a new 2020 Sonic. Had issues with music but my son figured out what to do. I have driven the car on the highway here in Orlando and it has a good ride. Getting used to the bells and whistles. The pric figured out what to do. I have driven the car on the highway here in Orlando and it has a good ride. Getting used to the bells and whistles. The price was right. The dealership worked hard to meet ny needs. I thank sales person JR and Mr. Hanes for his help regarding registration of car. I look forward to many years of driving this car. Thank you Carl Black Chevrolet. More

The dealership was neat & clean. Our salesman Bruno Blanco was awesome...he listened to everything we wanted & pointed us in the right di4ection. I just love my new SUV. Blanco was awesome...he listened to everything we wanted & pointed us in the right di4ection. I just love my new SUV. More

Great easy experince Very easy experience. I will be back for my company fleet needs. Very few dealers that i have found have the inventory to service fleet sales that the Very easy experience. I will be back for my company fleet needs. Very few dealers that i have found have the inventory to service fleet sales that they do. Jack the salesman and both Kip and John the managers were great. More

Great Great Customer Service! I Gotta Start Off By Saying That. John Vega And Hector Jimenez Made Sure I Left The Lot With Something New And Nice , Those Guys Are The Best. That. John Vega And Hector Jimenez Made Sure I Left The Lot With Something New And Nice , Those Guys Are The Best. More

Great place to do business with. The professionalism in Great place to do business with. The professionalism in which they handle sales and finance was outstanding. They make sure you are completely sur Great place to do business with. The professionalism in which they handle sales and finance was outstanding. They make sure you are completely sure and happy with the deal and purchase. More