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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

December 25, 2019

1st class Gave a detailed description of exactly what we were looking for in a used vehicle. Dowain kept in contact with me through calls and texts until he loc More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for leaving us a five-star review, Ted!

December 24, 2019

New Tahoe We came in to trade in two of our cars for a new Tahoe. Although the process took longer than anticipated, we were very pleased with our salesperson a More

by cfw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Dec 31, 2019 -

Carl Black Chevrolet Buick GMC responded

We realize you have a number of dealership options in the area, so the fact that you've chosen Carl Black Orlando means the world to us! We're glad you enjoyed your visit and look forward to seeing you next time.

December 21, 2019

Very Informative! Met Dowain via phone and he was awesome. Discussed a few things about what I was trying to accomplish and he made happen. My NEW Truck is exactly what More

by Bchoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for leaving us a five-star review! We are delighted to hear that Dowain helped you find your perfect vehicle here at Carl Black Orlando.

December 18, 2019

Smooth Process I bought an Infiniti Q50 from Carl Black Orlando last week. It was a very smooth process. The only thing I objected to was a pre-installed safety devi More

by joseph4670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking some time to provide us with honest feedback. Our goal is to provide a 5-star experience to everyone that visits Carl Black Orlando, so if we've fallen short, we invite you to give us a call at (888) 502-0763.

December 18, 2019

Kyle Cloud and Nelson Garcia have been great! My FIL was "stranded" in Orlando for 3 days. A part on his 2018 GMC pickup went bad over the weekend and had to be shipped from another state! These gentlemen c More

by LaBoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Cloud, Nelson Garcia
Dec 18, 2019 -

Carl Black Chevrolet Buick GMC responded

We're glad to hear we were able to get your vehicle serviced and get you back on the road quickly. Thank you for your visit. We'll see you next time!

December 17, 2019

great Great shopping experience. Very transparent, and upfront. Mr. Nunes was wonderful, and worked really hard to get me into the car I wanted. Thank you. More

by Luzmonell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Thanks for rating us five stars! We are delighted to hear that your experience with our team was a great one.

December 17, 2019

Friendly All personnel from salesman to finance guy was very helpful and friendly. Still a little uneasy with the openness of pricing and interest rate but I More

by TGARDINER01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Carl Black Chevrolet Buick GMC responded

We realize you have a number of dealership options in the area, so the fact that you've chosen Carl Black Orlando means the world to us! We're glad you enjoyed your visit and look forward to seeing you next time.

December 17, 2019

Great my initial visit wasn't to buy a car but to see if the right front door lock could be fixed on my GMC Safari van. While I was waiting to see if that c More

by RGPOLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kenny Aguayo
Dec 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to share your Carl Black Orlando experience with us and others. Our team is dedicated to delivering experiences just like this one, so it's always an encouragement to hear how our efforts are benefiting your satisfaction. We look forward to serving you again.

December 17, 2019

LEO...best ever would not buy from any other salesman nor any other dealership. This is our 2nd vehicle we purchased from them...great place I recommend them More

by loria65
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Carl Black Chevrolet Buick GMC responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to Carl Black Orlando. We sincerely appreciate your business and hope to see you down the road.

December 16, 2019

Crazy Deal w Carl Black of Orlando My 2013 Tahoe was totaled! Came into Carl Black Orlando to get a 2019 Tahoe. I’ve been shopping around at different dealerships and found one that act More

by Edfratti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Dec 17, 2019 -

Carl Black Chevrolet Buick GMC responded

We realize you have a number of dealership options in the area, so the fact that you've chosen Carl Black Orlando means the world to us! We're glad you enjoyed your visit and look forward to seeing you next time.

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