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Carlton Motorcars
Greenville, SC
657 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 657 reviews
August 29, 2023
Purchased my 4th Mercedes from Carlton. All with salesman Tyrone Chapman. It’s a pleasure doing business with him. He’s knowledgeable, pleasant personality, and very open in negotiations. T All with salesman Tyrone Chapman. It’s a pleasure doing business with him. He’s knowledgeable, pleasant personality, and very open in negotiations. The entire staff is friendly and helpful. More
by bghp1603
Helpful August 28, 2023
My experience from start to finish was excellent. Would use them again! Thank you for your consistency was excellent!! Would use them again! Thank you for your consistency was excellent!! More
by Jorobeck63
Employees Worked With
August 28, 2023
Hampton Byrd was great. He made buying my C-300 a real pleasure and has continued to offer support after the sale in learning all the features. This was a delightful experi He made buying my C-300 a real pleasure and has continued to offer support after the sale in learning all the features. This was a delightful experience in every way. More
by Tsmarconi
Employees Worked With
August 28, 2023
I highly recommend Carlton Motors They made buying a Mercedes Benz fun. My salesman, Ben, was a joy. He made the process smooth and simple. Mercedes Benz fun. My salesman, Ben, was a joy. He made the process smooth and simple. More
by Chip
Employees Worked With
July 31, 2023
We stopped in while looking at some other cars in the area. Phillip showed us a beautiful certified GLC 300 that was in our price range. It was a 2018 that looked brand new. There was no pressure to b area. Phillip showed us a beautiful certified GLC 300 that was in our price range. It was a 2018 that looked brand new. There was no pressure to buy at all, which was good as we were on our way to an appointment at another dealer. I called back the next day to put a deposit on it and Phillip was off, but Ben Mandish stepped in to help out temporarily. I appreciated the teamwork. Phillip stayed in touch, completed the sale and I'm enjoying the car very much. More
by jgrapek
Employees Worked With
July 27, 2023
They very helpful and extremely knowledgeable! He helped me with all my questions and showed me how to use all the features on my new car! I was very impressed with this dealership and my sales a He helped me with all my questions and showed me how to use all the features on my new car! I was very impressed with this dealership and my sales associate! Thanks again! I love my new car! More
by debbiestewart2005
Employees Worked With
July 27, 2023
Ben was a pleasure to work with in purchasing our new GLC! He was able to get the vehicle we wanted, and had it delivered to us quickly. He is knowledge in the functions and features of the vehicle. I GLC! He was able to get the vehicle we wanted, and had it delivered to us quickly. He is knowledge in the functions and features of the vehicle. It was a pleasure working with him. More
by Bettycucbi
Employees Worked With
June 08, 2023
Chad is a great salesman. Friendly, patient, responsive, & efficient. Chad came to greet us immediately. The car was clean and looked like new. I would recommend him to anybo Friendly, patient, responsive, & efficient. Chad came to greet us immediately. The car was clean and looked like new. I would recommend him to anybody. The only issue I have is they told me there were 2 remote keys and when I went to pick up the car they said they made a mistake and there was only one. Chad added that keys weren't real expensive so I let it go and didn't make them redo the deal. Then I found out the key will cost me $350. I told him more than once I felt this was their responsibility but all I got was some "mumbo jumbo" response. I would have expected more from such a high end dealer More
by Wayne B
Employees Worked With
May 05, 2023
Phillip was fantastic! Highly recommend Phillip and Carlton Mercedes for a 5-STAR car buying experience. Highly recommend Phillip and Carlton Mercedes for a 5-STAR car buying experience. More
by Melissa B
April 28, 2023
Accessible, responsive and knowledgeable -- Stellar experience. Working late hours I arrived at the dealership close to closing time. Phillip was with another customer, but someone else jumped in to ge experience. Working late hours I arrived at the dealership close to closing time. Phillip was with another customer, but someone else jumped in to get my test drive started. Phillip then took over, and thoroughly answered my questions. No high pressure, just knowledge sharing. I was not rushed at all. When I came back for test drive #2 Phillip gladly spent time discussing some of the features, but again, no high pressure. It was just a conversation. Very pleasant. The vehicle, by the way, is stunning-- quality and amazingly comfortable ride. Hands down the better choice over BMW. More
by Lisa G. Greer
Employees Worked With
