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Carlton Motorcars
Greenville, SC
657 Reviews
Welcome and thank you for visiting Carlton Mercedes-Benz. We are conveniently located in Greenville,SC, halfway between Charlotte and Atlanta. You can visit us at 2446 Laurens Road Greenville, SC 29607. We look forward to making your acquaintance. At our state-of-the art facility, you'll find:
* Comfortable lounges
* Free WiFi throughout the premises
* Flat-screen TVs and complimentary coffee and snacks in waiting areas
* Parts and accessories center
* Shuttle service available
* Factory-trained technicians and advisors
Our main goal at Carlton Mercedes-Benz is making your dealership experience as easy and enjoyable as possible. This philosophy extends to exceeding customer expectations before, during and after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 657 reviews
September 02, 2020
This is my first Mercedes. Our experience at Carlton was excellent. The staff was wonderful. Robin Rollins was informative and experienced. .Our family is enjoying the GLE. excellent. The staff was wonderful. Robin Rollins was informative and experienced. .Our family is enjoying the GLE. More
by kellycostello
Employees Worked With
Helpful August 30, 2020
Pablo searched until he found what I wanted! Thanks Pablo! I am enjoying my GLC 350 more and more each day!! I love it! Denise Taylor Pablo! I am enjoying my GLC 350 more and more each day!! I love it! Denise Taylor More
by dtbettyboop
Employees Worked With
August 30, 2020
We loved our experience with Carlton! The entire staff was professional, and attentive. I made the drive from Florida to Greenville, SC because they earned my business by there amazing customer service. I was professional, and attentive. I made the drive from Florida to Greenville, SC because they earned my business by there amazing customer service. I was so impressed with the follow up and attention to detail during the entire process! Seamless and an example what true customer service should be! More
by Sonya0725
August 26, 2020
This is our 3rd Mercedes Benz that we have purchased with Carlton Mercedes-Benz and we are always happy with the amazing service that we receive. This is the only dealer our family plans on purchasing cars f Carlton Mercedes-Benz and we are always happy with the amazing service that we receive. This is the only dealer our family plans on purchasing cars from. Thank you Stephen Knupp For all your help! More
by capricelynnette
Employees Worked With
August 25, 2020
I had a wonderful experience at Carlton Motors. Phillip Robertson and Connor Burton were a pleasure to work with during this leasing process. They were very friendly and vey knowledgable. Robertson and Connor Burton were a pleasure to work with during this leasing process. They were very friendly and vey knowledgable. More
by kburgamy1
August 23, 2020
We had the best service ever we just moved from California and we bought a car from Ben very professional very easy to deal with it was just a great experience!!! California and we bought a car from Ben very professional very easy to deal with it was just a great experience!!! More
by Patty
Employees Worked With
August 22, 2020
Everyone at Carlton Motorcars was friendly and accommodating. They were responsive to our requests concerning the vehicle aesthetics. They took time to answer all of our questions and made us fe accommodating. They were responsive to our requests concerning the vehicle aesthetics. They took time to answer all of our questions and made us feel valued. This is our third buying experience at Carlton, and we come back both for the great vehicles and also for the comfortable experience. More
by tjdrolsen
Employees Worked With
August 15, 2020
If you want to feel special, come here. This dealership defines customer service and they take care of all their customers. They go above and beyond to make sure you’re comfortable and happy. Most importan defines customer service and they take care of all their customers. They go above and beyond to make sure you’re comfortable and happy. Most importantly, they do whatever they can to get your business. A lot of places don’t feel like this now, this type of establishment is a dying breed. More
by Mjb
Employees Worked With
Other Employees :
Matthew Scoggins, Heather Carlton, John Baek.
August 10, 2020
Always a pleasure to deal with professionals Pleased that the transaction was seamless. This is our first experience with Mercedes but it won't be our last. Thank you for making us feel comfort Pleased that the transaction was seamless. This is our first experience with Mercedes but it won't be our last. Thank you for making us feel comfortable. More
by herrick219
August 01, 2020
Everything went smooth and I would do it again and I absolutely love my car The color the interior I am my wheels are hot absolutely love my car The color the interior I am my wheels are hot More
by Tonyaproctor325@gmAil.com
Employees Worked With
