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Carman Ford Lincoln
New Castle, DE
1,317 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 45 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2022. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,317 reviews
May 15, 2021
John was amazing and so was the manager, Frank!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!! More
by rusty2val
Helpful April 22, 2021
This is our 8th car purchase from CARMAN. Always satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat! satisfied and will continue to come back. Nice sales and financial team. In and out without missing a beat! More
by Andy
April 20, 2021
This is my 2nd MKZ I've leased with Carman Ford Lincoln and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing! and I couldn't be happier! My sales guy John MacDonald, Frank Azan the sales Manager and Brian Giacchino the business manager were all amazing! More
by littlecherub14
April 06, 2021
You can't find a better Salesman than John Brooking. He has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back has sold us three cars in the last three years and every one was an exceptional experience. Carman Ford really cares about their customers. But back to John. The entire process from meeting John to driving away took less than 2 hours. And he gave me $6,500 in incentives and rebates. He is professional and kind. He is patient and humorous. I will continue to return to Carman Ford and John Brooking for all future car purchases. More
by LindaB
April 05, 2021
We got such great assistance from John MacDonald! He is knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC! knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC! More
by LEENIE
April 03, 2021
John and Frank made the experience stream less and enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy. enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy. More
by DanielleG
April 01, 2021
John and the entire team at the Carman Ford Lincoln dealership were AMAZING to work with! They made the process so easy - exactly what I was hoping for. They came to me at home multiple times, made the dealership were AMAZING to work with! They made the process so easy - exactly what I was hoping for. They came to me at home multiple times, made the trade-in of my lease incredibly easy and hands-off for me. The convenience factor of working with John and the team is something that will keep me coming back to the dealership again and again! More
by jdonnelly74
March 29, 2021
Salesman was very helpful and kind. Practiced COVID safety. Willing to make delivery very quick. Truck was cleaned and fueled . Helped programming all my devices safety. Willing to make delivery very quick. Truck was cleaned and fueled . Helped programming all my devices More
by Liz
March 13, 2021
Where do I even begin.....Words cannot even describe how incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just incredibly amazing my experience was with this dealership and every single person I came in contact with while processing my deal. Which let me just say it was almost nearly impossible to pull this deal off as I had a trade in I was upside down on by at least 10000, a credit score if 620 and I had 0 to put down and I still walked out of their with a new car....a lower interest rate than I walked in with, and the highest offer possible for my trade in. Frank worked tirelessly to make this happen. John led me in all the directions I needed. Greg.....was like the big brother I needed to show me alllll the cool xxxx thus far had to offer. I xxxx near think this car knows my childhood it knows so much. Anyway, inredibleeeee experience and I will come back here every time I need any business done with a vehicle. Oh and if your real lucky guy will get to meet three brothers and their father that all work there which gives it such at at home feeling....even tho their one brother may just be adopted but shhhh. The employees all also dress like Mathew mcconaughy picked out all their outfits. Overall just very impressed. Outstanding performance. More
by Brookedirusso
March 11, 2021
I find this dealership to be quite outstanding, in its service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they repre service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they represent. Scott Ponsell and I had a lot in common, he was, is, has been and will be extremely helpful in the entire transaction. I truly appreciate everything he did in the process. Thank you so much for the quality service. Sincerely Alfonzo N. Plant, Sr. More
by mickeyplant57
