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Carman Ford Lincoln
New Castle, DE
1,361 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,361 reviews
May 31, 2020
Ruined my credit by shotguning my credit to 25 banks, On 12 -29-2019 , Carmen ford ruined my credit by putting 25 inquiry's on my credit , My score was 768 an I was told the inquiry's would bring it d On 12 -29-2019 , Carmen ford ruined my credit by putting 25 inquiry's on my credit , My score was 768 an I was told the inquiry's would bring it down a few points . My score was lowered by more than a 100 points. They was even running my credit the day after I decided not to buy the car they offered me . I didn't buy the car since they trashed my credit. I purchased a car from another dealer that run my credit once. I've contacted them about this matter and they couldn't care less. Buyer beware don't buy from this dealership. Mark Cook More
by greydog2373
Employees Worked With
May 30, 2020
John went above and beyond to help us make the right decision on a new vehicle. The entire dealership gave us top notch customer service and we are so grateful for them. Thank you!! We love our Aviator! decision on a new vehicle. The entire dealership gave us top notch customer service and we are so grateful for them. Thank you!! We love our Aviator!! More
by kfunk418
May 26, 2020
Happy with the sale James was very pleasant and knowledgeable. Very happy with the sale. Got the type of car I was looking for. Great on gas mileage. Got a great deal. James was very pleasant and knowledgeable. Very happy with the sale. Got the type of car I was looking for. Great on gas mileage. Got a great deal. More
by fbeckel
Employees Worked With
James Gall
May 22, 2020
Thank you to James for helping me get the car I wanted for a good price and great payment. I will be referring all my friends and family to him and to Carman Ford. Thank you again for everybody there you for a good price and great payment. I will be referring all my friends and family to him and to Carman Ford. Thank you again for everybody there you guys were great James sure knows his stuff More
by annmaireturner44
Employees Worked With
James Gall
May 22, 2020
From the time I called for appointment to test drive until we drove away two days later we were treated with respect and healthy caring. Thanks until we drove away two days later we were treated with respect and healthy caring. Thanks More
by Pgiorgi
May 21, 2020
We were very pleased with everyone we came in contact with at this dealership. I would recommend this dealership to our friends. They truly want to make sure customers are happy. with at this dealership. I would recommend this dealership to our friends. They truly want to make sure customers are happy. More
by Mmathews6576
May 19, 2020
The best customer service!!, especially James Gall my salesman was excellent and very professional, I can’t say thank you enough to James as He went above and beyond to to give me the best buying experi salesman was excellent and very professional, I can’t say thank you enough to James as He went above and beyond to to give me the best buying experience. Also Todd was amazing for helping me out through the process. Definitely the best dealership! More
by Jaba619
May 19, 2020
Great service. Friendly atmosphere. Great doing business here. We will definitely come back. Very friendly team. Great teamwork. A very pleased customer. Very good prices. here. We will definitely come back. Very friendly team. Great teamwork. A very pleased customer. Very good prices. More
by bettybarker1
May 12, 2020
The Carman has the best sale team I have ever seen before. James Gall is a great person with kind heart and willing to help and answer all the questions if costumers do. I have a great time to buy a c before. James Gall is a great person with kind heart and willing to help and answer all the questions if costumers do. I have a great time to buy a car from this dealership. And would like to recommend my friends to shop Mobiles there. More
by dwc0402
Employees Worked With
James Gall
May 10, 2020
Everyone at Carman Lincoln was amazing!Great buying Everyone at Carman Lincoln was amazing! Great buying experience.. I would definitely go back for my next car. I also feel that I got an exceptional v Everyone at Carman Lincoln was amazing! Great buying experience.. I would definitely go back for my next car. I also feel that I got an exceptional value and was offered a high level of customer service! More
by Jen81076
