Carman Ford Lincoln

Disappointing After taking my car to this dealership 3 times, to get my air conditioner fixed and paying over $300.00 the problem was never fixed. I went to Valvol After taking my car to this dealership 3 times, to get my air conditioner fixed and paying over $300.00 the problem was never fixed. I went to Valvoline Oil and they said there was no, Freon in my car and that the level was so low, if I had waited longer the compressor would have cracked. There were no leaks or cracks, just neglect. Also after years of having my oil changed at the dealership, Valvoline said I had no cabin filter and the air filter looked as though it had never been changed. In all fairness, I waited to see if my air conditioner would go on the blink again and it hasn't That was May, this is July and my air has been working great ever since I took it to Valvoline. I will never trust Carmen Lincoln with my car again. By the way, the 4 1/2 hours I waited (Valvoline only took 45 minutes) I heard a lot of bad things from other customers in the waiting room about having to bring back there cars 3 and 4 times to get things fixed. I had always trusted this dealership prior to this bad experience, but I now know not to trust them anymore. I love l my Ford, but I am very disappointed in the way my car was cared for by this place. More

Excellent, the best!!!!! From first call to delivery, JAY was professional, friendly and very customer service oriented. Will absolutely recommend to family and friends. Thi From first call to delivery, JAY was professional, friendly and very customer service oriented. Will absolutely recommend to family and friends. This was the best car purchasing experience I ever had!!!! More

CARMAN UNDOUBTABLY THE BEST I am 57 years old and have purchased many , many vehicles from various dealerships in my years . I have now got 3 vehicles in about 2 1/2 years from C I am 57 years old and have purchased many , many vehicles from various dealerships in my years . I have now got 3 vehicles in about 2 1/2 years from Carman Ford . There is a reason for that beyond price , which is the best also . Joe Giacchino , and the great staff they have chosen to work there , treat you with respect and trust . You feel like you have dealt with family when you leave Carman . We have known Joe since he started at Carman , and as a person , they do not come any better than that young man! He truly cares about you , and what he does there . I believe I will know Joe for many years as a customer and friend . Also , I just met Greg and Erwin , but they were the best . Greg has a great personality and if Erwin does not make you laugh , something is wrong . I do not mean to be negative towards any other dealerships , but none of them have the knowledge , professionalism or caring that the Carman Ford staff does . I will not waste my time in the future trying to find a better deal at another dealership . Thank you Joe , Greg and Erwin from your customers and friends...Joseph and Annette Heald More

Great Great Great From online mgr to sales person sales mgr and business mgr everyone was great none pushy and very respectful and courteous to my needs awesome job to From online mgr to sales person sales mgr and business mgr everyone was great none pushy and very respectful and courteous to my needs awesome job to everyone involved with the car deal More

Great product!, Great Customer Service!, Great Price! Enjoyed taking possession of our 2019 Lincoln MKC today. What a pleasure to sit and deal with people like Gary, Frank, Erwin and Dan! Not a stressful Enjoyed taking possession of our 2019 Lincoln MKC today. What a pleasure to sit and deal with people like Gary, Frank, Erwin and Dan! Not a stressful moment. The Carman Lincoln team knows how difficult it can be when purchasing a new or used car, and they do their best to make it the most positive experience you can encounter. Our second time around and, count on it, we will return to Carman for our next auto purchase! Thanks Carman Lincoln! Marlene & Jim Jacono Middletown, DE More

Outstanding Sales Team Sales experience was exceptional. From the sales manager (Frank) to the Salesman (JJ) to the finance manager ( Bob). The purchase, the delivery, the f Sales experience was exceptional. From the sales manager (Frank) to the Salesman (JJ) to the finance manager ( Bob). The purchase, the delivery, the financing all very efficient. More

Sales person The sales person i had was either new or nervous i was there to long signing papers. And going over vehicle i didnt need.i The sales person i had was either new or nervous i was there to long signing papers. And going over vehicle i didnt need.i More

Enjoyable I have now proudly purchased my 5th and 6th vehicle from Carman Ford. I really enjoy working with Todd at fors and Frank over on the Lincoln side over I have now proudly purchased my 5th and 6th vehicle from Carman Ford. I really enjoy working with Todd at fors and Frank over on the Lincoln side over the last 4 plus years. This was the first time I worked with a Wesley and I can say he is a complete gentleman. Had an answer for all of my questions and I never felt as though he was pushing or selling me something. Overall he made the purchase fun and I can tell he takes pride in his appearance and profession. I will be back in December or sooner for my next purchase. More

Experience JJ, Larry,Bobby and Joey were a pleasure to do business. I highly recommend purchasing a car from their dealership. Again thank you for your great JJ, Larry,Bobby and Joey were a pleasure to do business. I highly recommend purchasing a car from their dealership. Again thank you for your great service. More

A enjoyable experience. Special thanks to Frank Azan, Greg Carrawary-Futch, Jai Nichols, and Erwin Lee for making my wife's 2018 MKZ purchase a very pleasurable experience. Special thanks to Frank Azan, Greg Carrawary-Futch, Jai Nichols, and Erwin Lee for making my wife's 2018 MKZ purchase a very pleasurable experience. More