Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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I have previously owned three BMW's , two of which I bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargr bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargraves that if I ever bought another, I would come see him. That was over 10 years ago. Last May I purchased with Joseph and this August I traded that vehicle and purchased another with Joseph. He is polite, respectful, soft spoken, and honest. And he is a sharp dresser. He will tell you exactly what you can get and it will be the truth. If you plan on purchasing a BMW, see Joseph Hargraves at Casey BMW. Love you Joseph! More
I had an amazing experience working with Kellen Poto at BMW. He was extremely knowledgeable, professional, and attentive throughout the entire process. Kellen took the time to answer all my questions and m BMW. He was extremely knowledgeable, professional, and attentive throughout the entire process. Kellen took the time to answer all my questions and made the car-buying experience smooth and stress-free. His professionalism and customer service truly stood out. I highly recommend Kellen Poto to anyone looking for a BMW!!!! More
Bobby is completely over the top. He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all a He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all amazing actually amazing. He’s one of a kind he’s a gentleman and a scholar and you’re lucky to have them. More
Mr. Demetrius Hall made my sales experience amazing. Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonet Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonetheless. Demetrius didn't bat an eye. My original vehicle of choice was out on loan, but that wasn't an issue. He quickly presented a similar X5 with comparable features. It had all the safety features I wanted and an even better color scheme. When he noticed it was my birthday, he surprised me by placing a pink bow on the car while I finalized the paperwork with Mr. Trey Leggett. Both gentlemen were highly professional, answered all of my questions, and made the entire experience enjoyable. More
Kellen was fantastic to work with and found us the exact 2027 BMW 540 i we wanted. He was knowledgeable, responsive, and made the entire process easy and enjoyable. We appreciate all his hard work and highl 2027 BMW 540 i we wanted. He was knowledgeable, responsive, and made the entire process easy and enjoyable. We appreciate all his hard work and highly recommend him to anyone who is looking for a new BMW. Thank you Kellen for going above and beyond and making our experience such a great one. Ron & Pat More
I had an outstanding experience working with my Kellen. He was patient, knowledgeable, and never made me feel pressured or uninformed throughout the process. Although I initially came in focused on one spe He was patient, knowledgeable, and never made me feel pressured or uninformed throughout the process. Although I initially came in focused on one specific model, he took the time to understand the type of vehicles I’d been driving for the past 15+ years and thoughtfully introduced me to other classes that were an even better fit for my preferences. I visited the dealership several times while making my decision, and he remained patient and responsive every step of the way, answering every text message promptly and making me feel comfortable asking questions. Once I decided on the exact vehicle I wanted, he located it and had it on its way within the week. Even after the sale, he continued to answer my questions and made sure I was completely comfortable with my purchase. I highly recommend him to anyone looking for a knowledgeable, attentive, and genuinely customer-focused car-buying experience. Ask for him personally —he has the patience and an no-pressure vibe even if you’re undecided and just looking! More
I had an outstanding experience purchasing my 2026 BMW X3 M50 and I can’t say enough great things about Julliana Parham. From the moment I walked into the dealership until the day I drove my new BMW X3 home, M50 and I can’t say enough great things about Julliana Parham. From the moment I walked into the dealership until the day I drove my new BMW X3 home, Julliana was professional, knowledgeable, patient, and genuinely committed to making the entire buying process smooth and stress free. She took time to answer all of my questions, keep me informed every step of the way and made sure I was comfortable with every decision throughout the process. What impressed me most was her honesty, excellent communication and dedication to providing outstanding customer service. More
Casey BMW exceeded my expectations with excellent customer service, honest communication and a stress free buying experience. Their team made purchasing my new BMW enjoyable and memorable. Highly rec customer service, honest communication and a stress free buying experience. Their team made purchasing my new BMW enjoyable and memorable. Highly recommended! More
They made it quick and easy, great communication. Would buy from again. Highly recommend great people Would buy from again. Highly recommend great people More
I just wanted to say thank you so much again for all your help Kellen! You guys were all so great and made for such a smooth car buying experience. I am so in love with my Subaru!! help Kellen! You guys were all so great and made for such a smooth car buying experience. I am so in love with my Subaru!! More
















