Checkered Flag Hyundai World
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Dealership was clean and people were friendly. Martene is by far the most compassionate and helpful employee I have encountered while car shopping Martene is by far the most compassionate and helpful employee I have encountered while car shopping More
Does not respond to messages, phone, text, or other. Not service associates, or Managers. 2 months and car not repaired, but daily mail requests to come buy another. WHY Would I bother with this experie Not service associates, or Managers. 2 months and car not repaired, but daily mail requests to come buy another. WHY Would I bother with this experience More
Sell your car outright or they will offer you a Kelly Blue Book Instant Cash Price instead of the KBB Trade-In Value, which is $5k-7k below your cars real trade in value. Then they'll try to convince you Blue Book Instant Cash Price instead of the KBB Trade-In Value, which is $5k-7k below your cars real trade in value. Then they'll try to convince you your car is being low balled because "no one can say for sure what a good conditioned used car really means." Maybe not, but I bet I and the BBB can tell the diff. between an Instant Cash Offer and a Trade-in offer. My trade retails for $28-29k all day long, and Trade-in ranges from $23k-26k, yet they only offered the Instant Cash Price of $20.5K, then tried to convince me that my trade, which is in excellent condition, somehow fell on the LOWEST possible side of the Trade in range...which, btw, is $3k short of what KBB says it should be. CC to the BBB More
My name is Bill Lozier and I recently purchased a beautiful 2023 Hyundai Sonata. After several months of shopping at other dealerships, I found it very frustrating to be handed off from the Salesper beautiful 2023 Hyundai Sonata. After several months of shopping at other dealerships, I found it very frustrating to be handed off from the Salesperson, to the Sales Manager, then to a different person. At Checkered Flag Hyundai world, it was an entirely different experience. My Saleswoman, Ms. Martene Hogan was with me from start to finish in the entire process. She was both my Saleswoman and Sales Manager. She showed me several different vehicles and was very patient with me. I never felt pressured into one vehicle or the other. She was extremely knowledgeable about every vehicle and set me up with financing at the lowest rate! If you are shopping for the perfect vehicle for you and your family, look no further! Go to Checkered Flag Hyundai World and see Martene Hogan TODAY! More
Great customer service! No harassment. Demario was a true professional. We were greeted upon arrival but then allowed to wander freely and didn’t have a pushy salesperson l No harassment. Demario was a true professional. We were greeted upon arrival but then allowed to wander freely and didn’t have a pushy salesperson lurking close by. Every other dealership we went to, we felt harassed. Our experience at checkered flag was far better than anything we’ve ever experienced. More
We just purchased our fourth Hyundai from Demario at Checkered Flag.and could not be happier with the experience. We have been so pleased and impressed with every aspect of working with this individual Checkered Flag.and could not be happier with the experience. We have been so pleased and impressed with every aspect of working with this individual and dealership. I don’t ever want to work with anyone else! More
Martene was very helpful, easy to deal with by phone, and suggested ways to further reduce their already low price by using Hyundai’s incentives. Highly recommended. suggested ways to further reduce their already low price by using Hyundai’s incentives. Highly recommended. More
Demario was absolutely the best. I will absolutely tell people to go see him. I enjoy the whole experience at this dealership. I will absolutely tell people to go see him. I enjoy the whole experience at this dealership. More
First time customer,but so far, I am pleased, especially with the salesman, Geoff who was very helpful and personable. with the salesman, Geoff who was very helpful and personable. More
I am writing this review to express my dissatisfaction with the service I received at the dealership last Saturday. I had the misfortune of dealing with Brandon Holly, one of the salesmen, who was incredi with the service I received at the dealership last Saturday. I had the misfortune of dealing with Brandon Holly, one of the salesmen, who was incredibly rude and unprofessional. To start with, he made assumptions about my financial situation without even knowing the facts. He suggested that I should look for cars in a lower price range, which was completely uncalled for. Moreover, I requested to test drive three cars, but he only allowed me to drive one. When I returned from the test drive, he disappeared, and I had to ask two other salespeople where he was. It took him about ten minutes to reappear, and when I asked him about the other cars, he informed me that someone else had expressed interest in them, and we would need to wait for them to decide. This was incredibly frustrating, as I had requested those cars before leaving on my first drive, and he was fully aware of my interest in them. When I decided to leave, he yelled at me across the dealership very rudely. This was incredibly unprofessional and left me feeling humiliated and embarrassed. I would have handed over a check for the car that day if I had liked it, but that was not even an option. Checking with the dealership both cars are still unsold which is comical. If I could give Brandon Holly negative stars, I would. I would like to thank Lead Tommy Washington, who witnessed the incident and apologized on behalf of Brandon Holly. However, this does not excuse his behavior. In conclusion, I had a terrible experience at the dealership, and I would not recommend it to anyone. More