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Chevy Exchange

Lake Bluff, IL

4.9
759 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, and Highland Park areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 457-1742 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 759 reviews

December 14, 2023

One of the best car purchase processes I've ever had. Everyone was very helpful and transparent throughout the purchase process. Would definitely buy from them again. More

by p.looby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 30, 2023

I would 150% recommend Danny and The Chevy Exchange in Il. We have been looking for a vehicle for a little while and called many dealerships, locally, statewide, in MO, MN and IA. Not only were they extre More

by lindssue86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Legler
Dec 01, 2023 -

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 27, 2023

I have always been a fan of cars (and bikes). I’ve had a number of notable ones and as such, I have had a variety of transaction experiences – dealers, private parties, online and in-person aucti More

by Dr Chris Stout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Chevy Exchange responded

Chris, thank you for the wonderful review and for traveling to The Chevrolet Exchange from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 25, 2023

Danny is always great. 2nd car we bought from him and will buy our next one, not too soon hopefully, there as well. Overall, nice guys to deal with. More

by wendywojcik21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Chevy Exchange responded

Wendy, thank you for your loyalty to our dealership and for taking the time to write this review. Danny’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 22, 2023

Everyone was polite and very responsive from my initial inquiry until I drove off the lot. Thanks for a great experience, Danny! More

by bharter0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Legler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Chevy Exchange responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose The Chevrolet Exchange. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 17, 2023

Danny was very professional and helpful. He answered every my question. I'm happy and satisfied with my purchase of Equinox here. More

by roy_sueto
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Chevy Exchange responded

Thank you for taking the time to leave us this feedback, Roy. Your review gives me the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 16, 2023

Jeff was great as always. I have purchased multiple vehicles from him and will again. More

by themmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Chevy Exchange responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jeff’s sales excellence is always consistent, and I’m glad your experience with him supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 16, 2023

Jeff Albert is terrific! ! Chevy Exchange is clean and organized!! I respect these things immensely in a dealership!! More

by wildcats85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Chevy Exchange responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 14, 2023

Danny was very helpful and assisted with the sales and order of my 2024 Corvette. There was a problem with the pricing just before delivery but we worked it out and I'm happy with this nice new car. Da More

by tk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Chevy Exchange responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danny was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

November 09, 2023

Very poor and sketchy practices. Not trustworthy. They lied on the car facts, never performed the Pre-Certified Inspection. Change finance companies without my permission. Have not More

by dfitch817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lance Legler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Chevy Exchange responded

Hello, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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