Coastal Kia

Nice service department and friendly helpful techs. A clean and comfortable waiting area for service. A clean and comfortable waiting area for service. More

I generally hate shopping for cars- but between Brandon, Sarah and Kristen, the process was actually kind of fun! I knew what I wanted, Sarah was quick to help me answer all my questions over the phone and Sarah and Kristen, the process was actually kind of fun! I knew what I wanted, Sarah was quick to help me answer all my questions over the phone and got me on the schedule for a test drive with Brandon right away! When I called back to ask another few questions, Kristen answered and was just as helpful. This team is spectacular- the teamwork was something you often don't see in the competitive sales world. Brandon is a no muss, no fuss kind of guy and I appreciate him and his honest sales approach. Thanks Coastal Kia for changing my perspective on car dealerships.! More

For over a week, while we had a rental card, we got the run around from the service department first saying that there was nothing wrong with the car and then servicing it and charging over $200. Then, w run around from the service department first saying that there was nothing wrong with the car and then servicing it and charging over $200. Then, when we tried to pay those charges with a credit card were unable to over the phone. We are in our 80's and were unfamiliar with the payment method option offered and not comfortable with doing it. Ended up allowing us to send a check with the tow truck operator who was returning our vehicle to our residence in Ocean Isle Beach. When the car was returned, it was discovered that all of the maintenance records we had sent with the car were not returned and when we called to inquire of their whereabouts were told they could not be found. This will prove to be a a detriment when we decide to trade or sell this Kia. .The only positive with dealing with your service dept. was the effort that Marquita extended to us. More

Coastal KIA is the smoothest running service department of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential options, there has never been any pressure on me. I trust them. Period. More

The staff was friendly, knowledgable and helpful. They were a pleasure to work with. We would recommend purchasing a KIA here. They were a pleasure to work with. We would recommend purchasing a KIA here. More

Fast and straight to the resolution. Very grateful for the minimal impact to my work day. Very grateful for the minimal impact to my work day. More

Everyone was helpful and worked to meet our needs. Cody listened to our needs and was able to set us up in a new Niro. Cody listened to our needs and was able to set us up in a new Niro. More

Very professional and on time and very on time with the apointment. They did god job keeping me informed and the cost was very reasonable apointment. They did god job keeping me informed and the cost was very reasonable More

For the last 13 years Bob has always been a professional while assisting us with our car maintenance. while assisting us with our car maintenance. More

Always great service here, very accomodating. Quick and efficient service, they keep you informed on how your service is progressing. Quick and efficient service, they keep you informed on how your service is progressing. More