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Coastal Kia

Wilmington, NC

4.8
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,881 reviews

November 25, 2023

I had a very good experience everyone was very friendly. I would definitely buy another car from them. More

by ljg55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wright
Nov 27, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for Brandon Wright and Jan Ramos. Congratulations and enjoy! We are here if you need anything.

November 23, 2023

I have been to a couple Kia dealerships prior to this and this was the best service I have ever received. Absolutely five star service! More

by MROBINSON11820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Coastal Kia responded

Thank you! We appreciate your trust and high marks. We are here if you need us.

November 23, 2023

Instant acknowledgment upon arrival. Experienced Team, courteous and responsive to your questions. Updated the progress of work timing. More

by JOECALLA2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the high marks and gracious comments. It was thoughtful of you to recognize our Service Consultant Bob Tomlin as well. Thank you for choosing Coastal Kia for your automotive service needs.

November 22, 2023

Everyone in the service dept is always so friendly. I appreciate their kindness towards me. More

by KATHYWILSON243
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Ever was great to work with, he was such a nice guy, and very respectful More

by Lydia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez
November 21, 2023

We had a wonderful, seamless experience at Kia. Everyone has friendly and helpful, and we felt we were in good hands the whole time. We worked with Avery Lawing and Isaiah Torres. I can't say enoug More

by smherri2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Lawing, Isaiah Torres
Nov 21, 2023 -

Coastal Kia responded

Wonderful news! Thank you for the amazing review and for mentioning Avery Lawing and Isaiah Torres by name. We know you have already fallen in love with your new Kia Telluride. Congratulations and enjoy! Please call us if you need anything. Thanks again!

November 20, 2023

I was just as happy as a cat on the back if a truck full of fish. Great service More

by LIONTAME25017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Nicholas, Uber Hernandez, Tyler Desmarest, Jason Dodd
Nov 21, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and high marks for so many of our team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 19, 2023

The dealership was on time and on budget with the service work that I had done. More

by bshort2186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "the dealership was on time and on budget with the service..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

November 19, 2023

Courteous as always, prompt service and never recommending something I don't need. Approaching 100,000 miles with all services done by a KIA dealership regardless of where we have been. Massach More

by LampRx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for our Service Consultant Bob Tomlin. We love the comments including, "courteous as always, prompt service." Please call us if you need anything. Thanks again!

November 18, 2023

Sam is very concerned about his customers. Calls you promptly great employee.always doing a great job. More

by BEVBEVBEV20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to mention Sam by name. Sam Weisman is a true ambassador for our customer service culture. We sincerely appreciate the high marks and gracious comments. Thank you for choosing Coastal Kia!

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