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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,754 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,754 reviews

January 09, 2026

I don’t mind doing a review, but I don’t see why I need to write a 15 word minimum statement in order to submit it.. More

by jmhdvm1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Coastal Kia responded

Thank you for the five star review! We could not agree more, the word requitement is a bit much. Apologies that Dealer Rater requires a 15 word minimum. Thank you for the high marks for Roland and Isaish. We are here if you need us. Thanks again! Coastal Kia

January 08, 2026

Did a great job with my service! Knowledgeable and helpful people. Friendly and attentive. Bob was a great guy to work with. Good shuttle service. Highly recommended! More

by DANIELVEIT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Coastal Kia responded

Fantastic! We appreciate the five star review, compliments for Bob Tomlin and high recommendations. We are thrilled to hear you were able to take advantage of our courtesy shuttle experience. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

January 07, 2026

The best car buying experience ever. Went to Coastal to help my mom purchase a new car. Roland worked with me over the phone to get the deal we wanted. We drove 2 hours to purchase th More

by CatPMH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2026 -

Coastal Kia responded

We love this! Thank you! It was kind of you to make the two hour trip to Coastal Kia during your recent purchase. Thank you for mentioning our Product Specialist Roland Matthews by name. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations!

January 07, 2026

Coastal Kia personnel worked very hard to get me the car that I wanted. The exact one was not available with the options I was hoping for but the car they found me is wonderful. Cody Hamilton was my salespe More

by tuxcat4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Coastal Kia responded

Ms. Mary, thank you for the five star review. Our sincere apologies that our Product Specialist Cody Hamilton fell short on following up with you. Our Operations Manager, Peggy Roberts, just left you a voice mail. Please reach out to Peggy on her direct line 910-798-4706. We would love to hear how everything is going since you purchased your Seltos in November. We look forward to your call and truly appreciate your business. Thank you

January 06, 2026

Both Jacob and Ever were amazingly helpful. They worked with me to make sure I got the car I really wanted. Everyone I met was friendly and helpful. More

by annkearns2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Coastal Kia responded

Thank you for the five star review! It was kind of you to mention Jacob and Ever by name. We love the feedback including, "they worked with me to make sure I got the car I really wanted." Thank you for choosing Coastal Kia. Congratulations and enjoy!

January 04, 2026

John and Sam in the Service Department are amazing. They are very customer driven and it shows. We have trusted them with our vehicles for years and very much appreciate the professionalism and the ki More

by tidezbarbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for John and Sam. We love the feedback including, "they are very customer driven and it shows." Please do not hesitate to reach out if you need us. Thanks again!

January 02, 2026

i i i i i i i i i i i i i i i i i i More

by Wdlederhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Coastal Kia responded

Thank you for the five star review! We sincerely appreciate you going online and rating your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.

December 30, 2025

Chad was great and really helped us get what we needed. The dealership was very nice and clean. More

by peypey1750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star Dealer Rater review. It was kind of you to mention our Product Specialist Chad Duke by name. We love the feedback including, "Chad was great and really helped us get what we needed." We strive to provide a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 29, 2025

Every time, I come I get the best service. Everyone is friendly and welcoming. I appreciate the convenience of the free shuttle. More

by SLBRALNC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Coastal Kia responded

We love this. Thank you! Your five star service review and compliments for our service staff are greatly appreciated. We truly appreciate the feedback including, "every time I come I get the best service." We are thrilled to hear you were able to take advantage of our courtesy shuttle. Thank you for trusting Coastal Kia with your automotive service needs.

December 29, 2025

Roland Matthews made my car-buying experience very easy. All negotiations were done online or by phone, and upon arrival at the dealership, all I had to do was complete financing. More

by havilanda9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Coastal Kia responded

Wonderful! We are thrilled Roland made your recent purchase experience seamless and easy. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high marks and for mentioning Roland by name. Please do not hesitate to reach out if we can be of any assistance. Enjoy!

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