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Coastal Kia
Wilmington, NC
5,659 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,659 reviews
October 17, 2025
Super nice, prompt, great service Thank you to Sam at the dealership Thank you to Lisa with Kia Customer Care! the dealership Thank you to Lisa with Kia Customer Care! More
by ANCLARKEHOME
Verified CustomerEmployees Worked With
October 17, 2025
Bob and the crew take very good care of me and my wife when we need them. Thanks Team! 5 STARS when we need them. Thanks Team! 5 STARS More
by MMAPLE
Employees Worked With
October 16, 2025
I would recommend Coastal Kia to my friends and family. The staff were all friendly and professional. They went out of their way to make sure I was satisfied with my vehicle. All in all a very nice experie The staff were all friendly and professional. They went out of their way to make sure I was satisfied with my vehicle. All in all a very nice experience. More
by pjcook51
October 16, 2025
Good service and I will continue to take my car there. Car was done when it said it would be. Car was done when it said it would be. More
by PFORSEMAN
Employees Worked With
October 13, 2025
Friendly people. They were willing to give me a good deal on my trade in and gave me a great interest rate on my loan. They were willing to give me a good deal on my trade in and gave me a great interest rate on my loan. More
by crimsontidelove
October 13, 2025
This this is Manuel Cabral Casey’s husband. I used to do the repairs on the car but yes she’s satisfied. She really don’t know what I’ve done but yes, I’m very satisfied. Thank you. I used to do the repairs on the car but yes she’s satisfied. She really don’t know what I’ve done but yes, I’m very satisfied. Thank you. More
by manuelcabral081
Employees Worked With
October 12, 2025
I have been using the service department at Coastal Kia since 2010 when I bought my first Kia. Since I can recall, Bob Tomlin has been the one to handle my service appointments. It has always been a smooth since 2010 when I bought my first Kia. Since I can recall, Bob Tomlin has been the one to handle my service appointments. It has always been a smooth, reliable & efficient process. I used the shuttle service & that was a friendly & easy process as well. Thank you! More
by Jaime612
Employees Worked With
October 12, 2025
Mr.Harlowe done amazing job!! He made sure we was taking care of, I would highly recommend Mr Harlow , the only problem I had was how Kia dealership add extra thousands dollars on top the price of vehicle, care of, I would highly recommend Mr Harlow , the only problem I had was how Kia dealership add extra thousands dollars on top the price of vehicle, I had worked for Neuwirth/ Hendricks dealership 26 years as auto mechanic I never seen that before, I called Kia dealership in Jacksonville they don’t do that, More
by Beckysegool
