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Coastal Kia
Wilmington, NC
4,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,531 reviews
April 18, 2024
Coastal Kia has very friendly,knowledgeable staff. They have a great selection of vehicles with great prices. I had no experience of being pressured to buy & from start to finish was flawless & FAST! They have a great selection of vehicles with great prices. I had no experience of being pressured to buy & from start to finish was flawless & FAST! More
by ANTHONYWILKERSON2014
Verified Customer
Helpful April 17, 2024
Sivon and Jan are the only words needed. They both were amazing. I never felt pressured by either guy through the buying process. They both were amazing. I never felt pressured by either guy through the buying process. More
by TinaS
April 16, 2024
Every one was extremely helpful with my difficult situation. Isaiah in finance and Cody were amazing to work with! situation. Isaiah in finance and Cody were amazing to work with! More
by ghalleck2
Employees Worked With
Other Employees :
I did not see Isaiah in finance listed but he was incredible!
April 16, 2024
The team was excellent as usual (Bob Tomlin). They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. More
by MATTEARLEY
April 15, 2024
Easy to make an appointment. Quick to check in. Estimated time was longer than expected, so they gave me a ride home! They carefully explained all the work and finished when t Quick to check in. Estimated time was longer than expected, so they gave me a ride home! They carefully explained all the work and finished when they promised. I will use them again! More
by annamlehrer
Employees Worked With
April 15, 2024
The place was clean when I got there to check in. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. More
by GEMCKNIGHT
April 15, 2024
The service was great! Coffee was too........................... I would highly recommend the Kia Dealership to my friends, Coffee was too........................... I would highly recommend the Kia Dealership to my friends, More
by CAMPLINK34
April 15, 2024
Coastal Kia is a very professional dealership. From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was comp From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was completed and done in a timely fashion. All were kind and professional! Thanks Coastal Kia! More
by JILLEKV73
April 14, 2024
Experience was nice. My only negative experience is the number of emails I receive to complete a review on my service. My only negative experience is the number of emails I receive to complete a review on my service. More
by goodiemac70
Employees Worked With
April 14, 2024
Good Service Department. They suggest things the inspection found, but are never pushy about it. They suggest things the inspection found, but are never pushy about it. More
by CDDANZI
