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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,833 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,833 reviews

April 08, 2026

Fast and friendly service that fixed it the first time. The wait time was what I was informed of at checkin. More

by k_slavings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and high marks for our Service Consultant Gary Nelson. We love the feedback including, "fast and friendly service that fixed it the first time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 08, 2026

Riley was very knowledgeable and has gone out of his way to make sure everything is going ok with my new Telluride. It was a pleasure working with him! More

by DIANNECANDAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Coastal Kia responded

Thank you! Congratulations on the purchase of your new Kia Telluride! It was thoughtful of you to mention our Product Specialist Riley Harlow by name. We appreciate the high marks and kind feedback. Enjoy! We are here if you need anything.

April 06, 2026

Smooth process from beginning to the end. Would definitely recommend Coastal Kia to friends and family and would buy from here again. More

by cleveland59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

Coastal Kia responded

Thank you for the five star review and high marks for Adrian. We love the feedback including, "smooth process from beginning to end." Thank you for the high recommendations. Please do not hesitate to reach out if you need us.

April 05, 2026

Dealership and employees are awesome! Knowledgeable, professional, efficient and thorough. Always a pleasant experience! GREAT ! More

by SHAGDANCE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review. It was thoughtful of you to recognize our Service Consultant Bob Tomlin with such high marks. We love the feedback including, "dealership and employees are awesome!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 02, 2026

A simple one day service appointment led to 8 days to complete an inspection. First issue: not enough techs to complete the service on Day 1. After several attempts of trying to renew my vehicle, I had More

by ALIYACONSTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver
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Apr 06, 2026 -

Coastal Kia responded

Thank you for the feedback. Our Service Director John Wigger has tried to reach you via phone. He would like to discuss your recent visit and gather some more information. Please reach out to Mr. Wigger on his direct line 910-798-4716. We look forward to your call.

April 01, 2026

Riley was an excellent sales person and was very knowledgeable about the car we wished to purchase. All went very smooth. He was able to find the car we needed and get it to us on the day we wanted More

by SANDRA29
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

SANDRA29 responded

Thank you to Kia for being so easy to work with. This is the second time I have purchased a car from your dealership and it was as easy as the first time.

Apr 01, 2026 -

Coastal Kia responded

Thank you! We appreciate your loyalty and kind words. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Enjoy!

March 30, 2026

Jan was friendly, professional and product informed during our many long- distance calls. He was completely cooperative and flexible with timing and delivery. More

by J.HOLLOWELL1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Coastal Kia responded

Wonderful news! Thank you for the high marks and compliments for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

March 28, 2026

Jan made a really stressful situation a lot of fun and helped me find a fantastic new car that I love More

by Loribmidgett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Coastal Kia responded

Fantastic news! Thank you for sharing how Jan exceeded your expectations and made "a really stressful situation a lot of fun". We are thrilled to hear you have already fallen in love with your new car. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations! We are here if you need us.

March 27, 2026

Conor was great to work with. He answered our questions patiently and thoroughly and he made sure that we were satisfied with our purchase. We felt great about taking our new vehi More

by dearborndeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Coastal Kia responded

Great news! Thank you! We are thrilled to hear how Connor exceeded your expectations during your recent purchase experience. We love the feedback included, "he answered our questions patiently and thoroughly and he made sure that we were satisfied with our purchase." We hope you are enjoying your new car. Thank you for choosing Coastal Kia! We are here if you need anything. Enjoy!

March 26, 2026

Always great service. They give me all points inspection which helps me budget maintenance. Brakes, tires etc. More

by neffandrew151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2026 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star service review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

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