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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
6,058 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 6,058 reviews

September 19, 2026

Bob and Howard were very helpful - professional and courteous. Everyone I’ve worked with here has been great! More

by theresa26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad Bob and Howard provided helpful, professional service. We appreciate your kind words about our entire team!

September 18, 2026

In and out in a reasonable amount of time. Service always is professional and helpful. More

by paul@paperrollproducts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad you received professional, helpful service in a timely manner. We appreciate your business!

September 17, 2026

Always dependable & fair! No need to go anywhere else! My Teluride is smiling when we leave! More

by dleekessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Nesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "AJ" Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you can always count on our team for dependable and fair service. We love knowing your Telluride leaves Coastal Kia smiling!

September 17, 2026

Sam is one of the best service advisors in the Wilmington area. He is very professional and explains what really needs to be done on my Kia Sorento to keep it in great shape. More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the great feedback! We’re proud to have Sam on our team and are glad his professionalism and knowledge continue to make your service visits a great experience. Thank you for trusting Coastal Kia with your Sorento!

September 17, 2026

I have never been as pleased with service from any other dealer in my past and highly recommend Coastal Kia for all your service needs More

by debmosca01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the wonderful recommendation! We’re thrilled to hear that our service team has provided such an exceptional experience. We truly appreciate your trust in Coastal Kia and look forward to serving you again!

September 17, 2026

Bob was very helpful and knowledgeable! I absolutely love his kind, friendly approach when speaking to me! More

by clottaway695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Coastal Kia responded

Thank you for the kind words! We’re so glad Bob provided such a helpful, knowledgeable, and friendly experience. We truly appreciate your feedback and look forward to seeing you again at Coastal Kia!

September 17, 2026

The dealership facility, service area and restrooms are all exceptionally clean. People are friendly, professional, and personable, and all areas of the dealership. More

by morris30923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike management and I don’t remember the finance guy. He was young and very nice. Steve Earman salesman
Print
Sep 17, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you found our dealership clean and welcoming and our team friendly, professional, and personable. We truly appreciate your kind words and your support of Coastal Kia!

September 17, 2026

Everyone here is personable, professional, and easy to work with. There is always someone available to help answer any questions you may have. The facility is clean More

by morris30923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Earman
Print
Sep 17, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team was personable, professional, and always available to help. We appreciate your kind words about our facility and your support of Coastal Kia!

September 16, 2026

Steve Kramer is excellent. As a company we buy Kia vans from him and Pat’s dealership. Awesome group and each are 5 stars at every level . David Miller - Wilmington Funeral More

by dmiller53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Coastal Kia responded

Thank you, David! We truly appreciate your continued trust in Steve Kramer, Pat, and the entire Coastal Kia team. It means a lot to have your support and the continued business!

September 16, 2026

I had a very good service snd my wait time was shorter the I expected More

by lindahighsmithnewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad you received excellent service and that we were able to get you back on the road sooner than expected. We appreciate you choosing Coastal Kia!

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