Back

Coastal Kia

Wilmington, NC

4.8
5,942 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,942 reviews

June 30, 2026

Great services, Great customer services, and very attentive to customer, always letting you know how everything is going More

by BEEUNIQUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star Dealer Rater service review. It was thoughtful of you to tag so many of our service team members with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.

June 29, 2026

Buying a used vehicle from Coastal Kia was a simple, easy process. Everybody was friendly and Steve, my salesman, made it a no stress transaction and answered all my questions. Gave me time to look the vehic More

by acefrehley76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Coastal Kia responded

Fantastic news! Thank you for the five star review and compliments for our Product Specialist Steve Kramer. We love the feedback including, "buying a used vehicle from Coastal Kia was a simple, easy process." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

June 29, 2026

My experience with Rafael was great! He answered all of my questions & got me into something that I really loved. More

by wjoshjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Labrador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Fantastic news! Congratulations! Thank you for the five star Dealer Rater review and high marks for Riley Harlow and Rafael Labrador. We love the feedback including. "my experience with Rafael was great!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 29, 2026

Aiden met us in the parking lot as we pulled in. He asked great questions about what we were looking for in a vehicle. Aiden went right to work on his PC and found us 2 low mileage cars and took u More

by peggy.lilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Hanafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

We love this purchase experience testimonial! Thank you! We appreciate you mentioning Aiden Hanafin and Heber Quezada by name. We know you have already fallen in love with your 2025 Kia Telluride. We are thrilled to hear how Aiden exceeded your expectations and helped you find the perfect vehicle that meets your needs and your budget. Congratulations and enjoy! Please do not hesitate to reach out if you need anything.

June 28, 2026

I been coming to Coastal Kia for years now for my service and any other needs for my vehicle. Top notch service advisors that make sure every need is addressed. More

by JEFREEMAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Thank you for your loyalty over the years. We truly appreciate the five star review and high marks for Sam Weisman. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

June 28, 2026

I left my sportage suv for service, it was turning off in traffic, it seems they fixed problem. More

by CUBIDOSNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and high marks for our Service Consultant Bob Tomlin. Thank you for trusting Coastal Kia with your automotive service needs.

June 28, 2026

The dealership was friendly to work, ensuring we had a good experience with low pressure during the sales process. Travis kept me well informed during as my car was transported from the factory. More

by BRADFORDTJOHNSON
Recommend Dealer
Yes
Employees Worked With
Travis Plantier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Thank you! We appreciate the high marks and gracious compliments for our Product Specialist Travis Plantier. We love the feedback including, "the dealership was friendly to work with, ensuring we had a good experience..." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need anything.

June 27, 2026

Our experience was great all the salesman were excellent. The whole process was quick and everyone went out of there way to help More

by first2goert722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Wonderful news! Thank you for the amazing review. It was thoughtful of you to tag so many of our team members with such high marks. We love the feedback including, "our experience was great all the salesmen were excellent." Congratulations! We are here if you need us.

June 26, 2026

Great people to deal with fair and honesty. Sales folks were knowledgeable and not high pressure. Great experience! More

by Awwinchester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Coastal Kia responded

Fantastic news! Thank you! We appreciate the five star review and high marks for our Product Specialist Jan Ramos. We love the feedback including, "great people to deal with fair and honesty." Enjoy! Please do not hesitate to reach out if you need us.

June 26, 2026

Rodrigo and Ever were top notch. Very professional and great to work with. We were very pleased with how everything went so smooth. More

by newrivercamper666
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrigo Infante, Ever the manager
Jun 29, 2026 -

Coastal Kia responded

We are thrilled to hear how Rodrigo and Ever exceeded your expectations during your recent purchase experience. Thank you for the five star review and gracious compliments. Congratulations and enjoy. We are here if you need anything.