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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,535 reviews

December 14, 2022

I found that the KIA dealership has an outstanding service advisor and repair staff. They communicate clearly, concisely, and effectively. Maintenance costs are clearly explained, reasonable, and ne More

by Thomasconnolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Dec 14, 2022 -

Coastal Kia responded

Thank you for the amazing review and kind words. We are thrilled to hear our service team exceeds your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything.

December 14, 2022

Service was excellent as usual. My wait was comfortable and I was kept informed of progress More

by BOBBYT.TOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. Please call us if you need anything. Thank you for trusting our Coastal Kia team with your automotive service needs.

December 13, 2022

Friendly salesman. Was prepared with a vehicle. Service was timely. Fiance department prepared to assist me. More

by INSUBORDINATE2U2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Coastal Kia responded

Thank you for the five star review! We appreciate the high marks for Steve Kramer and Brandon Wright. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Congratulations and enjoy!

December 12, 2022

Friendly atmosphere, very well staffed and organized, they had in stock the car I wanted buy. More

by Rollinstim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. Congratulations and enjoy! Thank you for choosing Coastal Kia.

December 11, 2022

Glad that most of our issues were still under warranty. Did not enjoy the man helping us with check-in (rude and a know it all). More

by enhah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 12, 2022 -

Coastal Kia responded

We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706 so that we may gather some more information. We would like to discuss your experience and research your visit. We look forward to your call. Thank you

December 10, 2022

I'm very pleased with my service I have been receiving when I get something done More

by Ms. Beverly Denise White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 10, 2022

great thank 5here is never A problem with them. Great service thanks for all you do More

by boobedawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star rating and compliments for our service team. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

December 10, 2022

Excellent service from all of the coastal Kia staff. Honest, goes above and beyond to make sure you are taken care of More

by Mycwdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "honest, goes above and beyond to make sure you are taken care of." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 10, 2022

We needed a car quickly, and Mike went out of his way to help us get exactly what we were looking for. Excellent service that made a stressful situation easy to navigate More

by caseysybelle92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 12, 2022 -

Coastal Kia responded

Wonderful! Congratulations on your recent purchase. We sincerely appreciate the five star review and gracious feedback. We love the comments including, "excellent service that made a stressful situation easy to navigate." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 10, 2022

Done in timely manner. Friendly professional service. Price was right. I am all out of comments. More

by LampRx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our service staff. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

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