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Coastal Kia

Wilmington, NC

4.8
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,535 reviews

December 06, 2022

Sam Weisman made sure that all my concerns ere addressd. Great customer service Addressed all my concerns with my sorento. More

by DSGLCG1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Fantastic news! We sincerely appreciate the five star review and compliments for our Service Consultant Sam Weisman. Please call us if you need anything. Thank you for trusting our Coastal Kia service department with your automotive service needs.

December 06, 2022

The service department was very straightforward with what services were required and made sure I wanted to move forward with those services prior to completing them. They were also very informative with cost More

by whager911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Dec 07, 2022 -

Coastal Kia responded

Great news! We appreciate the five star service review and high marks for so many of our team members! Your gracious comments are greatly appreciated as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything.

December 05, 2022

Very helpful/nice/understanding and they worked on my behalf will buy from them again More

by Quaneshiaphillips22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Great news! Thank you for the amazing five star review and gracious comments. Your review is sincerely appreciated. Please call us if you need anything. Thanks again!

December 04, 2022

Ever was very polite, professional and knowledgeable. He had the vehicles ready when we showed up to purchase them. More

by chrisjonescjj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. We love the feedback including, "Ever was very polite, professional and knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 03, 2022

The service department, especially Sam is always very accommodating and courteous. He goes the extra mile to make sure I leave happy and confident. More

by cfiallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Coastal Kia responded

Thank you! Your amazing review and compliments for Sam are greatly appreciated. Please call us if you need anything. Thank you for choosing Coastal Kia!

December 02, 2022

Did a good job and did not take a long time. Very friendly and helpful More

by MAUREENFLOOD133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and compliments for our service team. Please call us if you need anything. Thanks again!

December 02, 2022

Great place, very efficient. Nice people to work with. Highky recommend! Great job, quick, efficient More

by KATKOTLYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Coastal Kia responded

Thank you for the five star rating and gracious comments. We love the feedback including, "nice people to work with...highly recommend!" It was thoughtful of you to give our Service Director John Wigger such high marks. Thank you for trusting our Coastal Kia team with your automotive service needs.

December 02, 2022

Every visit has been nothing less than efficient, prompt and the staff is always so very kind and helpful. More

by house.denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson, Alex Houchin
Dec 02, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate your loyalty and high marks. It was thoughtful of you to take time to go online and rate your experience. Thank you for choosing Coastal Kia!

December 01, 2022

Excellent service. Staff is great, awesome facilities. Pat does a great job with the dealership. More

by pd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Coastal Kia responded

Awesome review, thank you! We appreciate the five star service rating and gracious comments. Your compliments for our advisors, Pat and our facility are greatly appreciated. Thank you for choosing Coastal Kia!

December 01, 2022

Sam was awesome getting me squeezed in for a service before the holidays and Stephen Bedenbaugh is the best mechanic hands down! More

by HBHART24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Bedenbaugh
Dec 02, 2022 -

Coastal Kia responded

Great news! We appreciate the five star rating and compliments for our Service Consultant Sam Weisman and our Shop Foreman Steve Bedenbaugh. Thank you! Please reach out if you need anything.

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