Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,907 reviews

April 04, 2023

Very professional, helpful, and friendly. Bent over backwards to solve a problem we had with the trade-in title. More

by FBURNEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam, Tyler Desmarest
Report | Print
Apr 05, 2023 -

Coastal Kia responded

Good news! We appreciate the five star review and kind comments for our sales team. We love the feedback including, "very professional, helpful and friendly." Please call us if you need anything. Thanks again!

April 04, 2023

Clean and great customer service. Would recommend the service deptment. Kept us in the loop. More

by Mowreyamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mowrey in parts is on his game, Darren Gokey, Tony Kirschner
Report | Print
Apr 06, 2023 -

Coastal Kia responded

Great news! We are thrilled to hear our service team took great care of you during your recent visit. We appreciate the high marks and praises for Mike Mowrey and our service and parts team. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! We are here if you need us.

April 04, 2023

Very friendly environment and the interactions with staff were very positive. There was no pressure to make a purchase at all. More

by bs722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. Thank you for the high marks for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the opportunity.

April 03, 2023

Disappointed in the 10,000 dollar KIA insurance that is not worth the cost. I think I should have the choice. It mostly only includes the Wilmington area. I live in Hampstead. More

by jeanettebmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Desmarest
Report | Print
Apr 04, 2023 -

Coastal Kia responded

Unfortunately we do not have record of a Jeanette Miller in our system. We are here to help and discuss your experience and concerns. Please call our Operations Manager Peggy Roberts at 910-798-4706 so we may research whose visit/transaction you are referencing in your comments. We look forward to your call. Thank you

April 03, 2023

Great sales person Ever Quezada. He was good to work with and made me comfortable through the whole buying process. Dealership was top notch. More

by larryaschroeder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Ever Quezada. We love the feedback including, "he was good to work with and made me comfortable through the whole buying process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations!

April 02, 2023

Costal KIA Service Department has been on top of things since I bought my vehicle. I have pretty much have had a pleasure to meet most of the service advisors. Sam has been my go to personas far as my ve More

by RAYMONDSTALLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Coastal Kia responded

Thank you for the five star service review and amazing testimonial. It was thoughtful of you to mention our Service Consultant, Sam Weisman by name. We sincerely appreciate the high marks for John Wigger too. Thank you for choosing Coastal Kia. Please call us if you need anything.

April 02, 2023

As a new customer to the Service Department, I was surprised at the friendly reception I received. In addition the required work was performed quickly and accurately…bonus!…my car was washed and dried More

by sharrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Coastal Kia responded

Great news! Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs.

April 01, 2023

Great customer service! Sam especially takes really good care of me and keeps me updated on what's going on with my service More

by GRITSS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for Sam Weisman. It was kind of you to take the time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

April 01, 2023

Good, friendly, and helpful staff. Had an awesome and quick experience with helping me find the right car. More

by lauratranwork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez
Report | Print
Apr 03, 2023 -

Coastal Kia responded

Wonderful news! We appreciate the five star review and high marks for our team members. We love the feedback including ,"good, friendly, and helpful staff...had an awesome and quick experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Congratulations and enjoy!

March 31, 2023

Coastal Kia really makes the buying process super easy! Ever was so polite and helpful. Our daughter LIVES her new Kia Seltos. More

by W.S.SUMMERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez
Report | Print
Apr 03, 2023 -

Coastal Kia responded

Great news! We are thrilled to hear your daughter has already fallen in love with her new Kia Seltos! Thank you for the five star review and compliments for our Product Specialist Ever Quezada. We appreciate the high marks for so many of our team members as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and thanks again.

1
...
216
217
218
...
591