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Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,531 reviews
September 08, 2022
I received the service coupon after the service was finished. This has happened before. The service reps do a good job. finished. This has happened before. The service reps do a good job. More
by NORMANAMEND
Verified Customer
September 08, 2022
Well Almost 15 years now and my second KIA with them. All I can say is "what a great group of folks". I normally work with Sam Weisman in the service area but it was Sam's Saturday off and I had the plea All I can say is "what a great group of folks". I normally work with Sam Weisman in the service area but it was Sam's Saturday off and I had the pleasure of working with Bob Tomlin. Very professional and explained everything to me and some service that are coming up and they gave my Sorento a free wash. Coastal KIA has always gone above and beyond. Mr. Koballa you have a great staff and they really do take care of us your customers. Keep up the great work and yes I highly recommend this service team and dealership! More
by RT122219
September 08, 2022
As always, you people are the best! Today while waiting I even told Pat himself. Kudos for Joe Nelson too ! Today while waiting I even told Pat himself. Kudos for Joe Nelson too ! More
by DetJoe
September 07, 2022
Very efficient. Happy with the service department and the sales department. All round good experiences every visit. Happy with the service department and the sales department. All round good experiences every visit. More
by FOLLY07
September 06, 2022
Friendly staff and very smooth process from start to finish. Would recommend to anyone for purchase of their next vehicle. finish. Would recommend to anyone for purchase of their next vehicle. More
by heather_laws
September 05, 2022
I was on vacation in the Wilmington area and needed service on my Sorento quickly and without an appointment. Coastal Kia was there for me when I needed them and resolved the issue with my car quickly service on my Sorento quickly and without an appointment. Coastal Kia was there for me when I needed them and resolved the issue with my car quickly and professionally. I highly recommend this service team and dealership! More
by SBURWELL8633
Employees Worked With
September 05, 2022
I Did not get a fair price for my trade in. Low balled by $5000. Low balled by $5000. More
by heinrpa
September 04, 2022
Thanks to Sam Weisman for handling my warranty repair work in a courteous and professional manner. Despite having to bring my car in three times for the repair, Sam explained the reasons for the delay a work in a courteous and professional manner. Despite having to bring my car in three times for the repair, Sam explained the reasons for the delay and kept me updated on the availability of the parts. More
by ED.DOMINELLI
Employees Worked With
