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Coastal Kia

Wilmington, NC

4.8
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,535 reviews

June 24, 2022

Very fine people to have worked will Everyone was very nice Cleaned dealership and a clean coffee bar and restrooms I also was thankful for having a great salesman Steven he no all about the business More

by joyjoy1717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star rating and compliments for our team. It was thoughtful of you to mention our Product Specialist Steve Kramer by name. Congratulations and enjoy!

June 23, 2022

Darren on top of his game keeping me informed on my vehicle which was a big job as busy as they were he made time for me to inform me. More

by RAYMONDSTALLINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
Jun 24, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and compliments for Darren. Thank you for trusting our Coastal Kia service team with your automotive service needs. Please call us if you need anything. Thanks again!

June 23, 2022

Coastal Kia is a fantastic dealership. Jason got me into my new Kia Seltos. Great service all-around. More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Jun 24, 2022 -

Coastal Kia responded

Thank you Christopher for the five star review! We appreciate the gracious comments and compliments for Jason Stone. Congratulations on the purchase of your new Kia Seltos. Enjoy and please don't hesitate to reach out if you need anything. Thanks again!

June 23, 2022

Sam Weisman is Always friendly. Always know exactly what my car needs. Great service on my Sorento. More

by DSGLCG1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star rating and high praises for our Service Consultant Sam Weisman. We love the feedback including, "always friendly, always knows exactly what my car needs." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 21, 2022

Excellent care. I appreciate the efficiency and quick service and turnaround. Thank you for being so great. More

by AQUAMYTE71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star review! We appreciate you going online and rating your recent service experience. Thank you for choosing Coastal Kia!

June 20, 2022

They were friendly and efficient. In the current car market they got us the car we needed at a price we could afford. More

by mattchristinaramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd, Skylar Fulford
Jun 20, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our staff. We love the feedback including, "they were friendly and efficient." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 19, 2022

Good diagnosis. Friendly service folks. Parts were pretty expensive. Work was well done and my vehicle is running well. More

by sandyw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

Steve was very helpful and made sure that we were satisfied with the service he provided. More

by liviahimes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to mention Steve Kramer by name. Congratulations and enjoy! Please call us if you need anything.

June 17, 2022

Steve was my salesman when I needed a new car, very nice, very knowledgeable, eager to help anyway he could , Took the time to answer all my questions and explain all details to me. Would recomend More

by gladysw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Coastal Kia responded

Thank you! Congratulations on your recent purchase from Coastal Kia! We sincerely appreciate the five star review and compliments for our Product Specialist Steve Kramer. Your amazing review and high recommendations mean the world to us. We love the feedback including, "very knowledgeable, eager to help anyway he could...took the time to answer all my questions." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Enjoy!

June 17, 2022

I was contacted as soon as they opened to let me know they were checking my vehicle. I got a call back letting me know what was going on in detail and what I needed. An hour later my vehicle was ready. T More

by SHAWJACKIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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