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Coastal Kia
Wilmington, NC
5,889 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,889 reviews
September 09, 2025
Jan and the new associate who was shadowing him (forgot his name) were very helpful. They gave great customer service and were very professional . his name) were very helpful. They gave great customer service and were very professional . More
by jalysiacevans16
Verified Customer
September 06, 2025
Very professionally. Comfortable surroundings. And service was quick. I come here because I can trust the mechanics. Comfortable surroundings. And service was quick. I come here because I can trust the mechanics. More
by GE2CASH
September 06, 2025
Salesman was friendly and knowledgeable. Car was immaculate. Financing was explained to our satisfaction. Have not brought in for maintenance yet so can’t comment on that. Car was immaculate. Financing was explained to our satisfaction. Have not brought in for maintenance yet so can’t comment on that. More
by ral1375
September 06, 2025
Great service! Always very courteous and professional. Bob and his team are the absolute best! Always very courteous and professional. Bob and his team are the absolute best! More
by JOHN-STAMEY
Employees Worked With
September 06, 2025
Very friendly personnel and willing to research and answer questions. I found the visit very pleasant. answer questions. I found the visit very pleasant. More
by antiarch
September 05, 2025
Professional, no pressure to buy, explained everything. Great atmosphere. Will recommend Coastal Kia to friends Great atmosphere. Will recommend Coastal Kia to friends More
by cindyanderson7275
Employees Worked With
September 05, 2025
Very clean and frienfly dealership. Salesmen are friendly and service dept. is slso very responsive. Salesmen are friendly and service dept. is slso very responsive. More
by granjan65
September 04, 2025
BUYER BEWARE! THERE ARE AT LEAST TWO SALESMAN THAT YOU WANT TO Steer away FROM. THEY MESSED UP MY CREDIT AND DECEIVED ME! NOTE: I HAVE BEEN A CUSTOMER SINCE 2015 S THERE ARE AT LEAST TWO SALESMAN THAT YOU WANT TO Steer away FROM. THEY MESSED UP MY CREDIT AND DECEIVED ME! NOTE: I HAVE BEEN A CUSTOMER SINCE 2015 SO THEY KNOW ME BY FACE BUT THIS LAST TIME, LEFT A VERY BAD EXPERIENCE FOR MY HEALTH. SAVE YOURSELF AND STAY AWAY FROM HERE!! More
by kmorgan0692
September 03, 2025
Coastal Kia personnel is professional and knowledgeable. I only bring my car for service to you. Thank you for the friendly experience as well. I only bring my car for service to you. Thank you for the friendly experience as well. More
by ARUS.ARAMYAN
