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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,891 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,891 reviews

August 24, 2025

Jan was great, we had a great experience and it was fun. Really enjoyed buying our KIA More

by jtrenhob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez
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Aug 25, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review. It was thoughtful of you to recognize Jan Ramos by name. We love the feedback including, "Jan was great, we had a great experience and it was fun." Congratulations! We are here if you need us.

August 23, 2025

I recently purchased a Kia Telluride from Coastal Kia, and I couldn’t be happier with my experience. The entire process was smooth, easy, and stress-free. The team was extremely helpful and knowledgeable, More

by cristinabonilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Telluride! We sincerely appreciate the five star review and compliments for our team. Your high recommendations mean the world to us. Thank you for your heartfelt testimonial. We are here if you need us.

August 23, 2025

Very easy to work with. Paul and ever took great care of us while purchasing our new sportage More

by alandrew1261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uber Hernandez, Paul Grimaldo
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Aug 25, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious feedback. We are thrilled to hear how Paul and Heber exceeded your expectations. Thank you for choosing Coastal Kia!

August 22, 2025

Great service and Gary was very friendly and informative. I will certainly return for service in the future. More

by tmccall3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Service Consultant Gary Nelson. Please do not hesitate to reach out if you need us. Thanks again!

August 22, 2025

Best dealership in town. Service department is even better. Bob Tomlin and his team are amazing. More

by cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Coastal Kia responded

We appreciate the high marks and you mentioning our Service Consultant Bob Tomlin by name. Thank you for the comments including, "best dealership in town." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

August 21, 2025

The associate - Sam Weisman that helped us throughout was friendly, professional and made us feel at home…Everything that was promised was delivered… we will definitely recommend this Kia dealership More

by JWPFALK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Coastal Kia responded

We truly appreciate the high recommendations and compliments for Sam Weisman. Thank you for the high marks too. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

August 21, 2025

Took 2 months and 3 separate visits for them to tell me maybe the battery is why the car keeps stalling. Got my battery replaced at Walmart for half the price Kia quoted me and haven't had an issue since. More

by hlb2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
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Aug 23, 2025 -

hlb2021 responded

Just kidding, my car stalled again yesterday.

August 21, 2025

Great service Steve was helpful and went out of his way to make sure I got everyone needed More

by nsullas86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Coastal Kia responded

Thank you! We truly appreciate the five star review and compliments for our Product Specialist Steve Kramer. Congratulations and enjoy! Please do not hesitate to reach out if you need us.

August 20, 2025

They Wr busy on a Saturday & had to wait long time to get agreement on price & then to sign papers More

by pam0717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Grimaldo
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Aug 21, 2025 -

Coastal Kia responded

We appreciate your patience. Thank you for the review and helpful feedback. Please do not hesitate to reach out if you need us. Thanks again!

August 20, 2025

Awesome service always nice and cheerful never a question they can’t answer. Very clean More

by twodown1tago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Tony Kirschner
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Aug 20, 2025 -

Coastal Kia responded

Thank you for the gracious compliments. It was thoughtful of you to recognize so many of our team members by name. We sincerely appreciate the high marks.

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