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Coastal Kia
Wilmington, NC
5,479 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
October 13, 2020
Top of the line dealership!! Steve Kramer is a phenomenal salesman. Tyler in finance was also great. I would highly recommend them. Easiest purchase I have ever experienced!! No hassle no pressure! salesman. Tyler in finance was also great. I would highly recommend them. Easiest purchase I have ever experienced!! No hassle no pressure! More
by WELDER0263
Verified Customer
October 13, 2020
The service was great and everything that they done was in a timely manner, I would recommend this service to anyone thats have to have their car service in a timely manner, I would recommend this service to anyone thats have to have their car service More
by coreytweety
October 12, 2020
Outstanding Dealership. Coastal Kia is truly a Full Service Company. Sales Representative Steve Kramer went out of his way to find the vehicle with the options we wanted. The Dealership provided both C Service Company. Sales Representative Steve Kramer went out of his way to find the vehicle with the options we wanted. The Dealership provided both Corporate and Dealer incentives as well as offering a fair value for our Trade-in. And best of all the dealer drove the car to us with paperwork to sign at our home More
by JVDEVENEY
October 12, 2020
Jason Dobbs and Mike Mascavage made the experience easy and enjoyable. Not to mention we got a great deal on a great vehicle. I highly recommend checking out Coastal Kia for purchasing your next vehicle. and enjoyable. Not to mention we got a great deal on a great vehicle. I highly recommend checking out Coastal Kia for purchasing your next vehicle. More
by MBURNETT780313
October 12, 2020
Coastal KIA made my buying experience a pleasure. Especially Jason Dodd and Uber Hernandez. Both bent over backwards to see that I got the car I wanted. Especially Jason Dodd and Uber Hernandez. Both bent over backwards to see that I got the car I wanted. More
by CBRUBECK6
October 12, 2020
Steve Kramer is a very professional salesman. He is by far the best salesman I have ever dealt with as far as any purchases I have ever made! He is truly a genuine and low pressure salesperson, that is a far the best salesman I have ever dealt with as far as any purchases I have ever made! He is truly a genuine and low pressure salesperson, that is a tactic that needs to be followed by others. More
by LARKLONG66
Employees Worked With
October 12, 2020
thanks for squeezing me in, due to an out of town trip. efficient, helpful, friendly. tire is great. chairs outside were nice, particularly due to COVID efficient, helpful, friendly. tire is great. chairs outside were nice, particularly due to COVID More
by raleigh2244
Employees Worked With
Other Employees :
Parts representative was also great, Howard Ramsey
October 11, 2020
Awesome customer service fast and courteous. Id recommend anyone to purchase a Kia based on the service I received. I had a total engine replacement for free of charge.. anyone to purchase a Kia based on the service I received. I had a total engine replacement for free of charge.. More
by Adevalady65
Employees Worked With
October 10, 2020
The gentleman who helped me was very polite and informative. I asked him several questions about my car and he answered them very patiently and what he couldn't answer right away he looked into so informative. I asked him several questions about my car and he answered them very patiently and what he couldn't answer right away he looked into so the answer was there when I picked up my car. More
by ALIFLAHERTY78
Employees Worked With
Howard Ramsey
October 10, 2020
Bob Tomlin is the reason I get my car serviced at Kia. He is always honest , helpful & knowledgable . I will continue to be a customer thee as long as Bob is there! He is an excellent employee ! is always honest , helpful & knowledgable . I will continue to be a customer thee as long as Bob is there! He is an excellent employee ! More
by apontonero
Employees Worked With
