
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,481 reviews
pleasant, approachable and open open communication, pleasant staff, clean auto's willing to work with the customer Salesman was patient, explained everything to me and arranged to open communication, pleasant staff, clean auto's willing to work with the customer Salesman was patient, explained everything to me and arranged to have another sales orient me to my new car since he would be out of the office that day. More
The customer service was wonderful. I’m very happy with my car and my experience. My sales associate was very helpful through the whole process. The entire team was very friendly. my car and my experience. My sales associate was very helpful through the whole process. The entire team was very friendly. More
Exceptional service. Mr. Ramsey held an unmatched level of professionalism and catered to all my service needs. Thankful for his commitment to ensuring that Coastal Kias values are upheld. of professionalism and catered to all my service needs. Thankful for his commitment to ensuring that Coastal Kias values are upheld. More
The staff at Coastal Kia were a joy to work with. They made the car buying experience quick and easy, even during a pandemic. I would highly recommend buying your vehicles from these fine professionals. made the car buying experience quick and easy, even during a pandemic. I would highly recommend buying your vehicles from these fine professionals. More
service great place very knowledgeable service people. Great shuttle service. timely for service with always a smiling face. clean area to wait in with w great place very knowledgeable service people. Great shuttle service. timely for service with always a smiling face. clean area to wait in with water and snacks. Very nice during Covid. More
Excellent communication & quality service! From the moment I purchased my Kia in Jan., 2017, I've had positive experiences with Coastal Kia. Our salesman was patient, honest and easy to work wi From the moment I purchased my Kia in Jan., 2017, I've had positive experiences with Coastal Kia. Our salesman was patient, honest and easy to work with. The service dept. listened, accurately assessed my concerns, answered questions I had and efficiently serviced my vehicle. Bob kept me updated on the progress of the work and emailed me quotes prior to doing any work. I like that I can see in writing and select the repairs online that I agree to. My car received a courtesy wash after servicing making her look & drive great! Because Coastal Kia is an hour away for me, I've always had my car serviced locally. But, not anymore. After comparing quotes for work from new brakes, synthetic oil change, etc. I found Coastal Kia is more competitive in pricing and the service is excellent. I'll be making that drive in the future! More
Repair of door for gas input. Thank you for your timely procurement of the part we needed and a speedy repair. Thank you for your superior attention to our issue. Robert Koehler Thank you for your timely procurement of the part we needed and a speedy repair. Thank you for your superior attention to our issue. Robert Koehler More
Excellent courteous service. The waiting area was clean and comfortable to wait while our vehicle was being serviced. The staff was friendly, efficient, and courteous. Costal Ki The waiting area was clean and comfortable to wait while our vehicle was being serviced. The staff was friendly, efficient, and courteous. Costal Kia goes all out in making us feel safe during the Covid-19 situation. Thank you Coastal Kia. More
Coastal Kia-Great Service Department Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride h Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride home. Bob the courtesy van was nice and knowledgeable Kia vehicles, he was a pleasure riding with. In addition the service department found an oil leak around the oil filter housing. Thanks to the Lifetime wrap policy I purchased when I purchased the Sedona in 2012 the cost will be a small deductible, I'm going to drive this van until the wheels fall off. When we purchase another vehicle I'm 99% sure it will be a Kia, they get great reviews from Consumer Reports, So save money buy a Kia , the next time you purchase a new or used vehicle. More
Great sales staff. Great service team. Have had nothing but great experience all around with Coastal Kia. Everything was done just as John explained and in the time he noted in our conversation John kept m but great experience all around with Coastal Kia. Everything was done just as John explained and in the time he noted in our conversation John kept me updated thru the process till the job was complete. Thank you John for your help!! More