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Coastal Kia
Wilmington, NC
5,524 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,524 reviews
July 23, 2020
Kelvin Swinson and Michael Mascavage were extremely helpful. Not only were they professional they also knew what they were talking about. I left out of that dealership knowing way more knowledge than I helpful. Not only were they professional they also knew what they were talking about. I left out of that dealership knowing way more knowledge than I did before entering. I definitely recommend everyone to check them out and get a car with them! More
by SARAIAHD
Verified Customer
July 23, 2020
Brandon Wright was honest and told me what I could get with my budget and helped every little step of the way of me getting the car I wanted!! with my budget and helped every little step of the way of me getting the car I wanted!! More
by LISA_MARCINOWSKI
July 22, 2020
The Service Department Staff are friendly and knowledgeable! The Service Staff are allows willing to assist and offer the best recommendations for vehicle preventive maintenance! knowledgeable! The Service Staff are allows willing to assist and offer the best recommendations for vehicle preventive maintenance! More
by PHBANNERMAN
July 22, 2020
I have been coming to Costal Kia for almost 3 years for maintenance on my vehicle. The service department is always smiling and there to offer a helping hand. They complete the work in a timely manner, my maintenance on my vehicle. The service department is always smiling and there to offer a helping hand. They complete the work in a timely manner, my vehicle is never dirty inside with grease when it’s returned to me. I love the ease of working with this group of individuals. More
by ALJOSLER
Employees Worked With
July 21, 2020
We just bought our 4th Sorento and everytime we deal with Coastal KIA it is a very pleasurable experience! Everyone you need to interact with is very courteous and helpful. Coastal KIA it is a very pleasurable experience! Everyone you need to interact with is very courteous and helpful. More
by BEACHPARTYNC
July 21, 2020
Everyone there is professional and helpful. Have always had a great experience with the sales and service departments. They always have my Optima ready when they say,or before. had a great experience with the sales and service departments. They always have my Optima ready when they say,or before. More
by mrmoen2011
July 20, 2020
Great Service and a super friendly sales person made this an enjoyable experience. Grant Deaton made the entire trip worth it. I need four more words. an enjoyable experience. Grant Deaton made the entire trip worth it. I need four more words. More
by JOGOODS701
Employees Worked With
Grant Deaton
July 20, 2020
10,000 mile check up All of our concerns about being in a waiting area for an hour or more were immediately laid to rest upon arrival. We were greeted by Sam, our service All of our concerns about being in a waiting area for an hour or more were immediately laid to rest upon arrival. We were greeted by Sam, our service advisor, outside of the dealership and he answered any ?? we had. The waiting area was spaced appropriately for the corona virus safety first philosophy. The entire store was clean and sanitized, including the restrooms. It was business as usual with friendly, prompt service that also included a visit from Mr. Pat Caballa, always a pleasure to chat with. I am always impressed with the whole experience from purchase through service visits. In fact I would wager that there is not a better place to do automobile business anywhere in southeastern Carolinas. Thanks. More
by hollidaydoc65
July 19, 2020
Great Experience! This is my second Sportage. A Stylish, reliable and comfortable vehicle. Coastal KIA team is courteous and professional! Thank you again for the grea This is my second Sportage. A Stylish, reliable and comfortable vehicle. Coastal KIA team is courteous and professional! Thank you again for the great service! Victor More
by Victor Bahhouth
July 19, 2020
Bob's service was unparalleled!! Wife's Kia broke down on our way down to Wilmington. Had it towed to coastal Kia and was serviced by Bob. Honestly, probably the best customer experie Wife's Kia broke down on our way down to Wilmington. Had it towed to coastal Kia and was serviced by Bob. Honestly, probably the best customer experienced I've ever experienced at a dealership. Walked us through from start to finish, you can tell he genuinely cared and had no agenda - went above and beyond my expectations. Highly recommend getting your Kia serviced at this dealership - whatever Bob says you can take it to the bank. Not used to this type of honesty and integrity. Thanks for putting my wife and I at ease! More
by PAGABRIEL3
Employees Worked With
