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Coastal Kia
Wilmington, NC
5,524 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,524 reviews
July 19, 2020
Had a phenomenal experience at coastal kia, unbelievable staff ! Got in and out in a 2020 optima and couldn’t be happier! Massive thank you to Steve Kramer and Uber Hernandez staff ! Got in and out in a 2020 optima and couldn’t be happier! Massive thank you to Steve Kramer and Uber Hernandez More
by Noahwhitman30
July 19, 2020
Wiper fluid pump replacement Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment... Had a wiper fluid leak near the reservoir..........service manager thought it would be the pump...he was correct. Easy on line service appointment.......repair was done in less than an hour. More
by rjwalterex
Verified CustomerEmployees Worked With
July 18, 2020
All the staff were very friendly and the whole place was very welcoming. I worked with Jason Stone and he was amazing!! He was so friendly kind, and helpful absolutley awesome. If you are looking to ge very welcoming. I worked with Jason Stone and he was amazing!! He was so friendly kind, and helpful absolutley awesome. If you are looking to get a car he would be the guy to see! He was such a pleasure to work with! I love my new 2020 Kia Sportage!!! More
by Mandy Kay
July 18, 2020
Since I was from out of town(3hrs away)They were quick and helpful for my immediate need. They provided the best customer service quickly and not make me wait a week to get car checked out. and helpful for my immediate need. They provided the best customer service quickly and not make me wait a week to get car checked out. More
by WENJOC5
July 18, 2020
Replaced radio Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended serv Bob Tomlin has always been professional courteous and responsive to my needs. He has always given me the straight scoop on prices and recommended services. A good representative for the dealership. More
by JDHOMMEL
Employees Worked With
July 17, 2020
New Kia Soul Purchase Worked with a new salesman Edwin. He was knowledgable about the Soul and answered all questions. During the negotiations, Steve Kramer assisted with c Worked with a new salesman Edwin. He was knowledgable about the Soul and answered all questions. During the negotiations, Steve Kramer assisted with closing the sale. The fiancé manager, Chris M. Was helpful. Would recommend Coastal Kia and their staff to family and friends. More
by Tigger50
July 16, 2020
Professional, responsive and courteous.I trust them to Professional, responsive and courteous. I trust them to help me maintain my Kia so that I feel safe while driving around town or on road trips. Professional, responsive and courteous. I trust them to help me maintain my Kia so that I feel safe while driving around town or on road trips. More
by CYNTHIA.VAUGHAN
Employees Worked With
Howard Ramsey
July 16, 2020
Friendly courteous dealership Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sa Always courteous, professional and knowledgeable. Keeps me aware of any upcoming services that might be needed or recommended. Entire staff from sales to finance have always been a pleasure to deal with More
by JHASSELL
Employees Worked With
July 16, 2020
Honest and reliable Howard is courteous, helpful, and goes out of his way to make my appointment as efficient as possible. I trust he is honest with me. Howard is courteous, helpful, and goes out of his way to make my appointment as efficient as possible. I trust he is honest with me. More
by LByrne
Employees Worked With
Bob driving the courtesy van, Howard Ramsey
July 15, 2020
Kelvin was very friendly and helpful! It was my first time purchasing a Kia. Kelvin answer all my questions and had me in my new car that day! time purchasing a Kia. Kelvin answer all my questions and had me in my new car that day! More
by SULLIVANCANADY1
Employees Worked With
Kelvin Swinson
