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Coastal Kia
Wilmington, NC
5,525 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,525 reviews
March 16, 2020
Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed changing. So glad to get that done! We will definately be back for any future service/work. More
by BWATKINS3351
Verified Customer
March 16, 2020
Service The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for a The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for about 15 minutes before someone came and let me in. Other than waiting outside for them to open and explaining that I did not make the appointment it was made during the last visit I had, the service was quick and everyone was nice. More
by E_E_M
Employees Worked With
March 15, 2020
I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went ab service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went above and beyond to make the deal happen. More
by PGeorge
March 13, 2020
Coastal Kia worked with me to schedule. They washed the car for me without my asking. They were very friendly and accommodating to my schedule. They called to make sure I was happy with the service. Great car for me without my asking. They were very friendly and accommodating to my schedule. They called to make sure I was happy with the service. Great job! More
by slturner11
Employees Worked With
Howard Ramsey
March 13, 2020
The car buying experience was a pleasant one. Dogukan and Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all t Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all the features of my new vehicle. More
by ashleyjpenny
March 13, 2020
Steve Kramer was very professional stayed and explained everything on the new car. He even paired blue tooth to our phones. I would recommend him to someone else. everything on the new car. He even paired blue tooth to our phones. I would recommend him to someone else. More
by NCKRW37
March 12, 2020
Kia Cadenza Lease Worked with Steve Kramer on a few vehicle options. Decided on new Kia Cadenza. Steve worked closely with me on ending my Genesis lease in best way p Worked with Steve Kramer on a few vehicle options. Decided on new Kia Cadenza. Steve worked closely with me on ending my Genesis lease in best way possible. Very easy to work with. More
by Dino
March 12, 2020
I was greeted as soon as I came in. I came in early and they tended to me earlier than the original appointment. I feel like they were thorough. they tended to me earlier than the original appointment. I feel like they were thorough. More
by jeremybspencer
March 12, 2020
Steve Kramer and Payton took great care of me and got me the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well. the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well. More
by burns.leigha
March 11, 2020
Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Everyone very pleasant would recommend for anyone to go to Coastal Kia. More
by WOODDUCK0
Employees Worked With
