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Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,479 Reviews of Coastal Kia - Service Center

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April 04, 2022

Friedly staff that met us as soon aswe ealkrd in courtesy transport furnished while we waited and service finished as promised More

by WERWIN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We are thrilled to hear you were able to enjoy our Courtesy Van experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

April 01, 2022

The staff and service was above and beyond expectations. Our first time there and we will be going there for service from now on. More

by DANIEL_BLEVINS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Apr 04, 2022 -

Coastal Kia responded

Thank you for the five star service review. We appreciate the high marks for so many of our staff members too. Your gracious comments including, "the staff and service was above and beyond our expectations," are greatly appreciated. We are thrilled we exceeded your expectations during your first visit. Our entire staff looks forward to seeing you again soon. Please call us if you need anything.

March 31, 2022

I love this dealership! !! They are always so great to deal with. Highly recommend them. More

by Tennisgirl2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
March 31, 2022

The Coastal Kia’s service center is very friendly and very helpful. I like that they also give a complimentary car wash after the service. More

by ISCELAGONZAGA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Coastal Kia responded

Thank you for the feedback. It was thoughtful of you to rate your recent service visit. We appreciate the high marks for our Service Consultant Sam Weisman. We are thrilled to hear you were able to enjoy our complimentary car wash. Thank you for trusting Coastal Kia with your automotive service needs.

March 28, 2022

Excellent service. My vehicle was taken in at the appointment time. Was serviced and cleaned and back in an appropriate time frame. Service writer even removed paint tr More

by carole.farrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Mar 28, 2022 -

Coastal Kia responded

Thank you Carole! We appreciate the five star service review and gracious comments. It was thoughtful of you to rate our Service Consultant Howard Ramsey so highly too. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 25, 2022

Excellent service. Friendly staff. In and out quickly. Nice waiting area. Will recommanded to others More

by JFRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Mar 26, 2022 -

Coastal Kia responded

Thank you so much for the great review. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate you rating so many of our team members so highly too. Thank you for choosing Coastal Kia!

March 25, 2022

Excellent as always. Very friendly and accommodating, knowledgeable, they make you feel special and no wait time, More

by cfiallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Coastal Kia responded

Thank you for the five star service review and high marks for our Service Consultant Sam Weisman. We love the feedback including, "excellent as always....very friendly and accommodating and knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia service department with your automotive service needs. Please call us if you need anything. Thanks again!

March 23, 2022

I have been working with Bob in the service department he has been very professional. They got my car in and out actually faster than they said they would. My car is running great I’m taking it back for an o More

by BETTYJ68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Service Consultant Bob Tomlin. We are thrilled to hear he exceeded your expectations. Please call us if you need anything. We look forward to seeing you again soon. Thanks again.

March 22, 2022

Always great and helpful service with everyone I encounter at Kia. Clean building inside and out. More

by TARA.JEWELRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe -Service, Kelvin Swinson
Mar 22, 2022 -

Coastal Kia responded

Thank you for the five star review! We love the feedback including, "always great and helpful service with everyone I encounter at Kia." We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate your review and your business. Thank you for choosing Coastal Kia.

March 21, 2022

Employees are friendly, helpful, & very knowledgeable. They definitely know their stuff about selling awesome vehicles. More

by nesia1821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Coastal Kia responded

Thank you so much for the five star review and high marks for Pat Koballa! We sincerely appreciate your review and gracious comments. Please call us if you need anything. Thank you for choosing Coastal Kia!

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