Cobb County Toyota

Check in at service bay was a zoo. Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in t Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the order they arrived. There was no such option - pick a desk and wait. Phone calls come before customers onsite so you end up waiting for a long phone call to end, only to be told to see someone else. Car was not cleaned before delivery and was promised it would be done when we returned it for aftermarket modification. They kept the car all day (promising to have it out by 3pm) when we called at 4pm, nobody could tell us the status. Finally called us at dinner time and said we could pick up the key at the reception desk. The key was eventually found but nobody seemed to know where it was parked. Once I found the car it was immediately obvious that it had not been cleaned. If this lack or organization is any indication of how the mechanics do their work, I would fear to have work done at this facility. More

Service was good, survey was poor. Survey should not require comments. change your survey if you want to continue getting my feedback. Survey should not require comments. change your survey if you want to continue getting my feedback. More

Quick and easy for my first time. . no complaints here great service will be back again . no complaints here great service will be back again More

Jeff Silvers was not friendly and not fair The first day I drop my car and request shuttle to drop me I have to wait over 30 minute. The next day I ask for shuttle he was not cooperative he said there are I drop my car and request shuttle to drop me I have to wait over 30 minute. The next day I ask for shuttle he was not cooperative he said there are 5 people in front you, which not true I Jus walk to the shuttle and get ride the driver was very nice . The shuttle was me and another lady only .At the conclusion I feel I treated different More

Charged me for services I didn't receive. Tried to redo unnecessary services that they did last time. Didn't go over their lengthy and expensive inspections. Unorganized check in and check ou Tried to redo unnecessary services that they did last time. Didn't go over their lengthy and expensive inspections. Unorganized check in and check out. Don't answer phones. Shady, dishonest work. More

They were quick, kind, and informative. I was in and out within an hour for routine maintenance. Truly no complaints. I was in and out within an hour for routine maintenance. Truly no complaints. More

They work with you to find you the best deal . Professional, knowledgeable and honest. My sister has been going there for 10years and recommended it to me Very happy Professional, knowledgeable and honest. My sister has been going there for 10years and recommended it to me Very happy More

Lee p you informed while waiting for your vehicle to be serviced, comfortable waiting area with clean facilities. serviced, comfortable waiting area with clean facilities. More

Great experience at Cobb County Toyota, Dwight was my contact and he was on top of everything from start to finish. contact and he was on top of everything from start to finish. More

This was our 6th and 7th vehicle purchased from Jordan at Cobb County Toyota. It has always been a great experience and we'll do it again next time! Cobb County Toyota. It has always been a great experience and we'll do it again next time! More