Cobb County Toyota

I had the best experience I've ever had at Cobb County Toyota. Kent and Hamilton went above and beyond to help me get a car that is brand new and affordable. They didn't try to sell me anything ex County Toyota. Kent and Hamilton went above and beyond to help me get a car that is brand new and affordable. They didn't try to sell me anything extra that I didn't need or want and I was in & out the dealership in 90 minutes. I was extremely happy with my overall experience and will return in a year to get the vehicle that I really want. More

My experience at Cobb County Toyota was exceptional! No one enjoys car shopping, most people feel like they have to be on guard and untrusting of car salesmen. My guard was up, but quickly came down after one enjoys car shopping, most people feel like they have to be on guard and untrusting of car salesmen. My guard was up, but quickly came down after meeting and working with Grant. He was personable, friendly and kind. His primary goal was to give me great customer service and get me the car that I wanted. I did not purchase a Toyota, but an Infiniti FX that I got for a steal in my opinion! There are no dealer fees at Cobb County Toyota so that is a plus. Financing was relatively painless and easy, I didn't feel pressured to add things I didn't need. Grant took the time out to go over all the in's and out's of the car before I drove off the lot and that was extremely helpful. I will recommend this dealership any day, but if you go ask for Grant Guzowski. You won't be disappointed. More

Brad was GREAT, he never pressured me to buy, and was very nice. I was sent to him by Stephanie and Judy Ferguson who a week ago bought two cars from him and I would highly reccommend him to any one goin very nice. I was sent to him by Stephanie and Judy Ferguson who a week ago bought two cars from him and I would highly reccommend him to any one going to the toyota dealership. I could not be happier with the car I bought yesterday! More

All peronnel were most helpful and attentive to my needs...there is added value with each of the people that worked with me to finalize the deal...the dealership is very customer focused..this is the needs...there is added value with each of the people that worked with me to finalize the deal...the dealership is very customer focused..this is the second our family purchased here...service is also excellent...I have recommended dealership and salesman to all my acquantances More

I initially filled out some online info regarding the trade in value on my car. I was contacted back pretty quickly by a sales rep by the name of Grant. After speaking with Grant on the phone,who was ext trade in value on my car. I was contacted back pretty quickly by a sales rep by the name of Grant. After speaking with Grant on the phone,who was extremely nice and helpful. I came to the dealership to check out their used Tacomas. Grant was actually able to get me into a brand new Tacoma, which I was much happier with. It was a refreshing car buying experience! Everyone at the dealership worked hard to get me into the truck I wanted! If the service department is as good as the finance, and sales departments. I will never have a complaint. I would send my friends and family there to do business any day! More

I recently had my worst ever service experience and still, no Cobb County Toyota representative has contacted me. I guess customer satisfaction or retention is not part of their business model. 1. I still, no Cobb County Toyota representative has contacted me. I guess customer satisfaction or retention is not part of their business model. 1. I left my car after hours Wednesday night, 3/27/13, asking for a call back and 3 services: check for a burning smell from a possible oil leak, an oil change, and rotate my tires. 2. At 5:45pm Thursday I called, to find out that no one had worked on it. 3. The impatient service attendant did not listen to me on the phone or in person when I arrived an hour later to pick up the car after he said “the service” would be done by 6:55pm for free. 4. “The service” turned out to only be the oil change and he insisted that he never said that he would check for the oil leak. 5. He continued to make multiple wrong assumptions, yell at me, embarrass and intimidate me in front of other employees and customers. Ending with his repeated demand for me to call his service manager. 6. This is the kind of bullying that people are arrested for. 7. He sent a text to his service manager and talked to him on the phone while I was standing there waiting for my still unfinished car. That service manager has still not contacted me. I guess one dissatisfied customer doesn’t really matter. 8. When I got the car, there was a xxxxxxx left on the engine, the oil was overfilled and a puddle of oil was on the bracket below the filter increasing the burning oil smell. 9. I found the reason for the burning smell. There was a leak in the oil pan. 10. So the ‘free oil change’ should never have been done and had to be re-done when the leaky gaskets were finally replaced by another service department. Considering the number of Toyotas that my family has purchased and had serviced at Cobb County Toyota, I am surprised at the way it is being run today. I hope they continue to employ that attendant and service manager that care so little for their customers. Their behavior will continue to run off customers. More

Grant Guzowski made it a very easy and plesant experience buying a new car, I didn't think that was possible. Thank You!! There was no pressure at all. buying a new car, I didn't think that was possible. Thank You!! There was no pressure at all. More

Brad was extremely helpful in my purchase of 2 new vehicles. He stayed after hours to ensure the deal was done. He took extra time to make sure we were clear on how to use all of the features on our v vehicles. He stayed after hours to ensure the deal was done. He took extra time to make sure we were clear on how to use all of the features on our vehicles. I will most definitely recommend Brad's services as well as Cobb County Toyota in the future. More

This dealership, and my salesperson Merrick, are the best I've encountered in Georgia. Fair prices, friendly faces, and exceptional service. I've sent family members here. Excellent top to bottom. I've encountered in Georgia. Fair prices, friendly faces, and exceptional service. I've sent family members here. Excellent top to bottom. More

If you are looking for an honest and easy to deal with dealership, look no further. From the time I called about my vehicle until exiting finance it was a great experience. Jeff Granger is a professiona dealership, look no further. From the time I called about my vehicle until exiting finance it was a great experience. Jeff Granger is a professional sales person who will make sure you get the right vehicle and patient with you while you decide. The manager Rob also was very easy going and worked with me to get the perfect vehicle. If you want the best deal and want to feel like you are family, go see Cobb County Toyota and ask for Jeff! More