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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,633 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,633 reviews
May 30, 2025
Colonial is always accommodating. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. More
by Carlantom
May 30, 2025
Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More
by Khawkkath
Employees Worked With
May 30, 2025
Friendly people came in made appointment talked with Pam call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me More
by Silveradooo
May 28, 2025
Very professional dealership. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. More
by daisybee14
May 27, 2025
Evan was very helpful in finding my new truck. He was also very knowledgeable and laid back throughout the whole process. I did not feel pressured to do anything at all. Would highly recommend wor He was also very knowledgeable and laid back throughout the whole process. I did not feel pressured to do anything at all. Would highly recommend working with him! More
by Jgravel1999
May 25, 2025
Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it question about a particular vehicle and or service for it More
by sergio219
Employees Worked With
Other Employees :
Sean-O Salem
May 23, 2025
I was looking to purchase three new work trucks for Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she pat Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she patiently listened to me and had me come to Colonial West Chevrolet she then introduced me to Coby Smart who went over the trucks of interest ! Two on site and one locate! Coby is an amazing asset to Colonial West. We purchased the two and I’m no time the third truck showed up ! He took the time to show me and talk me through all the aspects of the truck ! Jeff Chandler is the General Manager and with his extensive experiences Jeff has instilled his knowledge to his Sales team, Service team and all other departments that make this Dealership the very best there is ! Geno, is the Sales GM and was quick to secure the trucks. Very easy to work with ! Thanks for the SMOOTH ride …. More
by David
Employees Worked With
Other Employees :
Tina and Angie
May 22, 2025
They are always super helpful and very prompt with letting me know what is going on with my vehicle. letting me know what is going on with my vehicle. More
by MC
Employees Worked With
May 22, 2025
I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More
by Gio
May 22, 2025
Friendly, helpful, knowledgeable, professional staff. Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are always willing to help with any questions. More
by Kev.doyle
