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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,820 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,820 reviews
October 27, 2026
They treat you with respect, spend time and explain every step they take with you. step they take with you. More
by Glen
Employees Worked With
October 27, 2026
Service went as planned. Edison great to work with. Reasonable prices and flexibility for a dealer. Edison great to work with. Reasonable prices and flexibility for a dealer. More
by jmdiconza
Employees Worked With
October 24, 2026
No problems went unsolved. The driver who brought me home and later brought me back to get my car is a great, friendly asset. The driver who brought me home and later brought me back to get my car is a great, friendly asset. More
by dbqiowa
Employees Worked With
October 22, 2026
Jackie Edison Chris Pam are great service From booking my appointment to letting me know if I need tires great deal by the way on tires go check them out if u need tires my appointment to letting me know if I need tires great deal by the way on tires go check them out if u need tires More
by Chevyone
Employees Worked With
October 19, 2026
I just needed an inspection sticker but great service as always from the staff at Colonial West Chevrolet. always from the staff at Colonial West Chevrolet. More
by BruinsFan15
October 19, 2026
The dealership went above and beyond, especially my sales person Robbie Dodd. I recently just had an issue with my vehicle on a Sunday and I had his phone. I texted him and he called me on his day off which person Robbie Dodd. I recently just had an issue with my vehicle on a Sunday and I had his phone. I texted him and he called me on his day off which I can sit up above and beyond what a normal sales person would do. I’m very pleased with him if for no other reason, I would go back there because of him to buy my next vehicle. More
by bob.martunas
October 18, 2026
Done in an hour, very well done, everyone was polite and helpful. All was professional with there jobs helpful. All was professional with there jobs More
by pac1802
Employees Worked With
October 15, 2026
As always great service, on time, good price. Staff is very helpful and pleasant to desk with. Highly recommend! Staff is very helpful and pleasant to desk with. Highly recommend! More
by Palfredson
Employees Worked With
October 14, 2026
I had a great experience purchasing my vehicle! Rob made the whole process so easy and stress-free. He was helpful, friendly, and made everything go smoothly from start to finish. I really apprecia Rob made the whole process so easy and stress-free. He was helpful, friendly, and made everything go smoothly from start to finish. I really appreciate all his help and would definitely recommend him to anyone looking to buy a vehicle! More
by dgem143
Employees Worked With
October 14, 2026
Ivan was very helpful and welcoming, made the experience for a first time Chevy “buyer” much easier for a first time Chevy “buyer” much easier More
by Chris mcguirk
Employees Worked With
