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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,793 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,793 reviews
September 18, 2026
I have used them for a few years always excellent service . Never have any problems no surprises . Never have any problems no surprises More
by Srx017
September 18, 2026
Great communication, quick and correct service, super friendly. Definitely recommend this dealership! We will be back! friendly. Definitely recommend this dealership! We will be back! More
by chanel.rodrigues
September 16, 2026
Excellent service at Colonial West. Shelley had everything set up and ready to go. Was promised by end of day and it was completed by end of day ! Communication was on point. Shelley had everything set up and ready to go. Was promised by end of day and it was completed by end of day ! Communication was on point. More
by Golden
September 14, 2026
Awesome. It was good to see the video walk through from the service tech. Was not expecting that. I was very impressed with the service all around. It was good to see the video walk through from the service tech. Was not expecting that. I was very impressed with the service all around. More
by RPEZZEE
September 09, 2026
Service was done in a timely manner. I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , It was not! More
by gmomtlc4
September 04, 2026
Great convenient service performed on what was needed for my vehicle. Thank you Colonial West! my vehicle. Thank you Colonial West! More
by phildtcurtin
September 04, 2026
Very accommodating to get us in for oil change on the same day we called. same day we called. More
by damongroom
Employees Worked With
September 03, 2026
Service appointments at Colonial West are always a breeze. Oil changes and tire rotations are less expensive than the quick change stores. breeze. Oil changes and tire rotations are less expensive than the quick change stores. More
by Pierre
September 03, 2026
Great service as always! The process was smooth, the oil change was completed quickly and I was on my way within an hour. The process was smooth, the oil change was completed quickly and I was on my way within an hour. More
by BruinsFan15
September 02, 2026
The staff is very friendly with customers, and the service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. More
by juan1513
