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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,504 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,505 reviews
August 24, 2024
I called in super distraught and i spoke to Pamela and i realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love to visit her when im in the area. She was very sweet and kind and helped calm me down. More
by Monkeymania611
Employees Worked With
August 21, 2024
I found the exact truck I was looking for on their website and contacted them via the live chat and was connected with them the next day. Things went very smooth even though I was in a different state website and contacted them via the live chat and was connected with them the next day. Things went very smooth even though I was in a different state. More
by toddcaron17
August 20, 2024
Went to buy a part Jim put it in my car went to cashier out Pamela was for polite colonial west has great employee and kind and friendly out Pamela was for polite colonial west has great employee and kind and friendly More
by Hitchcock27
August 16, 2024
For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More
by Cag
Employees Worked With
August 14, 2024
Colonial west service department waiting room is so comfortable was waiting to get my oil done took about 1 hour… Got to talk with Pam sweet girl before I knew it my car was done comfortable was waiting to get my oil done took about 1 hour… Got to talk with Pam sweet girl before I knew it my car was done More
by Gay1234A
Employees Worked With
August 12, 2024
I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipment to service my truck and take care of it. More
by Scott walters
Employees Worked With
July 31, 2024
Had truck i was looking for. At a good price point one little glitch while i was there on saterday agreed on price and trems went back on monday with bank cheeck and do paper wo At a good price point one little glitch while i was there on saterday agreed on price and trems went back on monday with bank cheeck and do paper work . As i was signing paper work notice intrest rate went from 5.9. To 6.89 did get it corrected after awhile More
by Johnpowell569
Employees Worked With
Alex Breault
July 30, 2024
Ivan was terrific! He helped me finance the purchse of my leased vehicle. I got it all done in one trip! Ivan was very helpful, efficient, and great to work with. I He helped me finance the purchse of my leased vehicle. I got it all done in one trip! Ivan was very helpful, efficient, and great to work with. I will be back to trade my used vehicle in for a new lease with Ivan in the near future. More
by tricia
July 23, 2024
We had a great experience! Vinnie was awesome! Very personable and knowledgeable! He took care of all of our needs. I would highly recommend him! Vinnie was awesome! Very personable and knowledgeable! He took care of all of our needs. I would highly recommend him! More
by samartin
Employees Worked With
July 22, 2024
great experience Sean was a pleasure to do business very attentive listened to my needs attentive listened to my needs More
by kevin
Employees Worked With
