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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,465 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,465 reviews
June 06, 2022
Was able to book a service appointment online and the appointment went smoothly as usual. Thanks! appointment went smoothly as usual. Thanks! More
by yorkhouse76
Employees Worked With
June 05, 2022
I went to Colonial West specifically to purchase a 2022 Oasis Blue Trailblazer. There weren’t any available in my area but I researched and found one at Colonial West. I took the ride to Fitchburg from Wey Oasis Blue Trailblazer. There weren’t any available in my area but I researched and found one at Colonial West. I took the ride to Fitchburg from Weymouth see the car. It was the one I wanted. Coby was my salesman. He was awesome. He answered all my questions…no stress. He made purchasing the car very easy and kept my updated on the process. He certainly is an asset and I would definitely recommend him. I’m so lucky that I found Colonial West and Coby. Now I have my dream car. More
by rncmul
June 04, 2022
We have bought many new vehicles from various dealerships, but because of Alex, this was one of our best experiences. dealerships, but because of Alex, this was one of our best experiences. More
by mccloudpaula67
June 04, 2022
Alex went above & beyond - he was courteous, professional & awesome to work with. Everyone was easy to work with & it made the process a positive experience! & awesome to work with. Everyone was easy to work with & it made the process a positive experience! More
by mccloudj
May 29, 2022
This is by far the best dealership for sales and service, always meet or exceed my expectations. A pleasure to do business. always meet or exceed my expectations. A pleasure to do business. More
by ddonfro
Employees Worked With
Other Employees :
Shelley Dupre
May 28, 2022
I met Shelley at the cashier desk, she was very friendly we had a nice conversation while waiting for my car to be serviced! I can’t say enough about how helpful everyone was and Extremely comfortable I f we had a nice conversation while waiting for my car to be serviced! I can’t say enough about how helpful everyone was and Extremely comfortable I felt ! I want to thank Shelley for being so nice and really cared about what I was saying! I will definitely share with friends and family, specifically about my interactions with Shelly Dupre! More
by Bell
Employees Worked With
Shelley Dupre
May 23, 2022
Always provide fast and friendly service. Our vehicle is always ready on time and the dealership provides great communication. Highly recommend! Our vehicle is always ready on time and the dealership provides great communication. Highly recommend! More
by Gilandamy
Employees Worked With
Shelley Dupre
May 23, 2022
Always get great service with Colonial West service department. Edison's team is great they know what they are doing and they don't put down my questions or treat me differently from the male customer department. Edison's team is great they know what they are doing and they don't put down my questions or treat me differently from the male customers. Shelley was great when I called to make an appointment and she even got me a coupon deal! More
by ariel01431
Employees Worked With
Other Employees :
Shelley Dupre
May 20, 2022
Have purchased and serviced with Colonial West for many years. Wouldn’t go anywhere else. years. Wouldn’t go anywhere else. More
by Judy Sanborn Legere
May 17, 2022
I've always felt welcome at Colonial West and they were particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the chec particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the checkout is friendly and outgoing, and treated me as a friend instead of a customer. The Center is always clean and provides plenty of space and comfortable chairs to wait for your vehicle. Their estimate times are accurate. Thank you for providing such a pleasant experience! More
by Carol
