Colonial West Chevrolet of Fitchburg

I had the pleasure Of speaking with Shelley Dupre on several occasions and she is very friendly and well spoken! Wanted to give a shout out to customer service. Thank you for allowing me to. several occasions and she is very friendly and well spoken! Wanted to give a shout out to customer service. Thank you for allowing me to. More

Colonial West is very clean, the staff was nice and it’s in a good location. I feel like the organization runs very smoothly. I worked with Sean and he was great. I chose him based on the reviews he had onl in a good location. I feel like the organization runs very smoothly. I worked with Sean and he was great. I chose him based on the reviews he had online and he lived up to expectations. He has a very calm demeanor, was customer service orientated, knowledgeable and very personable. He made the process smooth and I would definitely work with him again. More

The service at Colonial West is consistently professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. professional, timely, and reasonably priced. They are always transparent and do a terrific job with my vehicle. More

Geno GREAT! ......loved the chat....Sean awesome, patient and very informative about truck I purchased.....didn't feel pressured AT ALL. ......loved the chat....Sean awesome, patient and very informative about truck I purchased.....didn't feel pressured AT ALL. More

Very professional and genuine people over at the coloniel west Chevrolet, coby was able to help me with the whole process and made it very easy for me, in and out the same day with my new truck. west Chevrolet, coby was able to help me with the whole process and made it very easy for me, in and out the same day with my new truck. More

Great service, did my service in a very reasonable time frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. More

Really terrific people. Absolutely wonderful customer service with Shelley Dupre. Thank you for the best experience Absolutely wonderful customer service with Shelley Dupre. Thank you for the best experience More

Colonial always keeps me in the loop regarding my service and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. More

I had an issue with my vehicle and I called the customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at customer care representative Shelley. I explained what was happening! Shelley told me to come right in and she would have Jackie and Edison look at it right away ! Thankful for the quick response and the customer service care they take with all customers ! We are a priority ! Edison also said if anything happens like that again just come on down anytime we will take care of you ! Also spoke with Tania Audet who also assisted me with this unique situation! More

Very pleasant an very prompt to making my appointment an getting the job done thank you so much definitely would send more people your way getting the job done thank you so much definitely would send more people your way More