Colonial West Chevrolet of Fitchburg

Shelley was very professional and well versed in her field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! field of service. Had all the answers to my questions, would recommend dealing with her to anyone. Was a very pleasant experience! More

Service department is outstanding! I wish I could say that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! that about sales. Very unhappy with the way I was treated yesterday. I will not purchase or recommend a purchase from Colonial West! More

All the personnel at Colonial are very friendly and courteous. Any services I’ve received have been prompt and satisfactory. courteous. Any services I’ve received have been prompt and satisfactory. More

I HAVE NO PROBLEM WITH COLONIAL WEST CHEVY. THIS IS THE PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. PLACE I BOUGHT MY 2013 CHEVY EQUINOX FROM THIS DEALERSHIP. I NOW HAVE 102,889 MILES ON IT. More

Fantastic service as usual. I wouldn't go any where else to buy a vehicle. to buy a vehicle. More

I cannot recommend this dealership enough! We stopped by one evening, not realizing they were closed and they (John and Geno) still let us in and answered our questions regarding Camaro’s. There was only on one evening, not realizing they were closed and they (John and Geno) still let us in and answered our questions regarding Camaro’s. There was only one Camaro in their possession but It was at a graphic shop and not in the lot. They suggested we could swing by the design shop to see if It was parked outside to get an initial look, so we did. We fell in love and followed up the next day. From there, It was then most seamless car buying experience we’ve ever had. I filled out the credit application online and they had most of the paperwork ready to go before we came in. I was buying the car as a surprise for my husband and they offered to deliver the car to our home and were genuinely excited to be a part of It. Top notch service from start to finish. I still can’t believe It happened as quickly and seamlessly as It did. My view on car buying is forever changed after our experience there! More

Geronimo Properties purchased a dump truck from Colonial West and we had the pleasure of working with Vinnie. He was great to work with. I had multiple requests and changes right up until we took delivery o West and we had the pleasure of working with Vinnie. He was great to work with. I had multiple requests and changes right up until we took delivery of the truck. Vinnie did whatever he could to accommodate the changes and requests I had and was very patient with me. I enjoyed working with him and he was able to complete the purchase in very little time. More

All the other Chevy Dealership I've been to are no match for this one!!! They all gave me the run around and made me stressed out! Not Colonial West from the moment I walked into the door I was greeted by a for this one!!! They all gave me the run around and made me stressed out! Not Colonial West from the moment I walked into the door I was greeted by a friendly sales consultant. We discussed what I exactly wanted in my vehicle, where I wanted to be at for my payment, etc. I never once felt pressured into buying a vehicle. I purchased a new truck from them that was coming off the incoming truck as I wanted one that was not sitting on the lot for long and they were more than understanding. I kept this truck for 2 years and just recently traded it in for a newer used truck. From Geno to his whole team the whole process was made effortless like a well oiled machine at no point did things not go smooth.. This is the only dealership I will recommend. More

Shelley Dupre helped me schedule service for my fathers car !! Her quick response and putting me at ease with asking All the right questions which left me feeling comfortable in knowing my fathers car was car !! Her quick response and putting me at ease with asking All the right questions which left me feeling comfortable in knowing my fathers car was in good hands !! Shelley’s knowledge left me with no doubts about her skills !! More importantly she was very pleasant to speak with and very patient! I recommend this dealership 💯 % thank you Shelley and Colonial West Chevrolet for hiring such a knowledgeable and friendly person and staff !! More

Bill was very responsive and helped us find our ideal family vehicle. Highly recommend for great customer service and budget friendly pricing! family vehicle. Highly recommend for great customer service and budget friendly pricing! More