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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,463 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,463 reviews
July 14, 2021
As always the staff at Colonial West Chevy take excellent care of its customers. I will be back for sure!! Shelly D was so incredibly nice and helpful. excellent care of its customers. I will be back for sure!! Shelly D was so incredibly nice and helpful. More
by RogerL
July 10, 2021
A huge thank you to Bill & Carlos for everything! Nothing but an awesome team at Colonial West Chevrolet. Bill was so helpful with everything. I’m so happy with my new car. I appreciate everyone there! but an awesome team at Colonial West Chevrolet. Bill was so helpful with everything. I’m so happy with my new car. I appreciate everyone there! More
by maryssahv
July 09, 2021
The dealership has been great!! They don’t wash your car once your service is done. That is the only reason for missing one star once your service is done. That is the only reason for missing one star More
by reina_anes
July 07, 2021
Bill was great. Easy to work with, responsive and knowledgeable. Would highly recommend working with him and will go back when we decide on another vehicle. knowledgeable. Would highly recommend working with him and will go back when we decide on another vehicle. More
by casavantb15
Employees Worked With
Bill McMahon
June 29, 2021
I have been bringing my car to Colonial because Zach in their service department is amazing! When it came time to buy a new car it was a no brainer. Typically buying a car stresses me out. The guys at colo their service department is amazing! When it came time to buy a new car it was a no brainer. Typically buying a car stresses me out. The guys at colonial made it so easy! Alex was great to work with, Carlos was a financial dream and Geno the business manager was great! Highly recommend and will absolutely buy another vehicle here; no question! More
by Laura B.
June 26, 2021
Dealership had good local inventory, was very clean, professional and accommodating. professional and accommodating. More
by Rperrett2
June 19, 2021
I went to Colonial West to trade in my 2011 Silverado for an upgrade, thanks my salesman Vinny and the whole team at Colonial, I walked out of there with a loaded 2019 Silverado and I couldn’t be happier. Vi an upgrade, thanks my salesman Vinny and the whole team at Colonial, I walked out of there with a loaded 2019 Silverado and I couldn’t be happier. Vinny took care of everything from start to finish. I picked out my truck on Thursday and was able to pick it up ready to go on Saturday morning 2 days later. If you need a truck go see Vinny at Colonail West, he won’t disappoint! More
by irishpride1011
June 11, 2021
Shelley was very professional, she helped me schedule my service appointment and made the process very quick and easy! She streamlined the process and made it a very enjoyable experience! I will be recommen service appointment and made the process very quick and easy! She streamlined the process and made it a very enjoyable experience! I will be recommending all my friends and family to contact her with their service needs!! Overall Colonial West Chevrolet is a great dealership, I buy all my vehicles there and only service with them! More
by MeganE
Employees Worked With
Other Employees :
Shelley Dupre
June 10, 2021
Absolutely phenomenal customer service. Vinnie is incredible, informative, knowledgeable, and extremely trustworthy. We highly recommend him, and this dealership. We will only go there from now o incredible, informative, knowledgeable, and extremely trustworthy. We highly recommend him, and this dealership. We will only go there from now on! Extremely thankful for my gorgeous new truck as well! Thank you all. More
by SarahJames
June 09, 2021
Shelley Dupre is very professional, thorough and made me feel at ease while speaking with her. I will highly recommend Colonial West Chevrolet of Fitchburg to all who ask due Shelleys efficiency and ability feel at ease while speaking with her. I will highly recommend Colonial West Chevrolet of Fitchburg to all who ask due Shelleys efficiency and ability to get me the answers I needed. Thanks again! More
by Livvv15
Employees Worked With
Shelley Dupre
