Colonial West Chevrolet of Fitchburg - Service Center

Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team. More

I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone. there is so nice and helpful to me. I would recommend them to anyone. More

Needed an oil change before a weekend trip. Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! More

Friendly first second service is efficient and respectful to your time. Shelley dupre was helpful in assisting and updating. She gave me her direct line which I used! to your time. Shelley dupre was helpful in assisting and updating. She gave me her direct line which I used! More

I will tell you you can’t beat the service they are the friendliest! The cashier Shelly was most helpful and very happy to help. Smiling is the essence in what we need in this world right now… Shelly is i friendliest! The cashier Shelly was most helpful and very happy to help. Smiling is the essence in what we need in this world right now… Shelly is in the perfect spot for your customers she is an asset for me and all and for Colonial west ! More

Called about our new cutaway van for a warranty call. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. More

Quick turn around with comfortable area to wait, as per usual no problem in and out. Easy transaction cashing out with Shelly. Mentioning colonial Fitchburg on my pod cast. Shout out for Shelley Dupre tell usual no problem in and out. Easy transaction cashing out with Shelly. Mentioning colonial Fitchburg on my pod cast. Shout out for Shelley Dupre telling my mother she was a beautiful lady.and a great mom More

I was a little nervous at first since I had never used a shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started shuttle service when repairing a car. As I got in the car for my ride home I saw my repair car being driven into the bay just in time, as it started raining and my sunroof was stuck open. The man driving me home was very nice and conversation was not a problem. Couple hours later I get a text saying the driver will be sent out in about 15 minutes and Jackie rechecks the address, as the car is done. Driver shows up and the ride back is just as pleasant as the ride in. I grab my keys and find out the problem and drive off with a smile, Thanks More

Needed tires last week before a weekend trip. Eric in Parts had the tires the next day. Chris in Service had the tires mounted and balanced within a couple of hours. Great Service as always! Eric in Parts had the tires the next day. Chris in Service had the tires mounted and balanced within a couple of hours. Great Service as always! More

I always receive excellent customer service. Everyone is so polite and helpful. They complete the work in the time they say they will. Everyone is so polite and helpful. They complete the work in the time they say they will. More