Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
483 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
483 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
Sort by
June 02, 2025
Always service my vehicle at Colonial West. and i Always have a good experience. Very friendly and knowledgeable. and i Always have a good experience. Very friendly and knowledgeable. More
by vjantoniac
Employees Worked With
June 02, 2025
Great customer service, parts department was very helpful and service department was prompt in scheduling. All together good experience. and service department was prompt in scheduling. All together good experience. More
by 40rubster72
Employees Worked With
May 31, 2025
Service was great. Chris knew exactly what my problem was with my 01Vette. The fix was done promptly & any other maintenance issues were addressed. Great Job! Chris knew exactly what my problem was with my 01Vette. The fix was done promptly & any other maintenance issues were addressed. Great Job! More
by pfxd
May 30, 2025
This service & parts dept is personal able, excellent & attentive. Have been a customer for 20 years attentive. Have been a customer for 20 years More
by adjessica
May 30, 2025
Colonial is always accommodating. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. They make your car needs easy. Thank you Colonial for helping to make things easier. I will definitely be returning. More
by Carlantom
May 30, 2025
Friendly people came in made appointment talked with Pam call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me More
by Silveradooo
May 30, 2025
Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More
by Khawkkath
Employees Worked With
May 25, 2025
Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it question about a particular vehicle and or service for it More
by sergio219
May 22, 2025
I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More
by Gio
May 22, 2025
Friendly, helpful, knowledgeable, professional staff. Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are always willing to help with any questions. More
by Kev.doyle
